Director of Sales
Dusit Thani Abu Dhabi – 7 January 2026
PRIMARY RESPONSIBILITIES
- Responsible for establishing and directing the sales activities of an organization.
- Develops sales plan and budget to reflect the company’s and the hotel’s goals and objectives in maximizing revenue generation and profitability.
- Provides leadership in the areas of Sales and works closely with Director of Distributions & Revenue Optimizations, Director of Marketing and other division heads—directing, managing and coordinating an efficient and effective sale and marketing plan for the hotel.
- Creates and oversees the implementation of special programs following the business plan to ensure sales objectives are achieved through:
- Increasing average rate
- Increasing overall occupancy
- Enhancing the image of the hotel in the local community
- Analyzes and evaluates the effectiveness of sales, methods, costs and results.
- Works closely with Corporate Sales in managing and supervising the sales department.
- Maintains and upgrades communication networks to ensure that the hotel has a competitive advantage in information and sales leads.
- Furnishes monthly sales report on a timely basis to the general manager and corporate office.
- Appraises performance of Sales personnel in managerial level periodically according to Human Resources policy and initiates appropriate corrective measures to improve deficiencies.
- Manages the Sales department to ensure sufficiency of manpower in accordance to volume of business.
- Ensures each staff is a good salesperson to promote the hotel’s image and businesses at all times.
- Coaches and counsels all staff especially the department and unit managers when applicable.
- Provides and supports the most effective training to all sales staff regularly.
- Performs other duties as assigned by the general manager.
REPORT LINE & COMMUNICATION
Reports to the General Manager and working closely with Director of Distributions & Revenue Optimizations and Director of Marketing.
Coordinates with all concerned personnel to ensure that all activities are accomplished.
Communicates effectively with guests, clients, business partners and staff.
OTHERS
- Continuous learning through own IDP.
- Any other duties as may be assigned by the superior.
ACCOUNTABILITIES
Represents Dusit’s brand and its values at all times. We will establish relationships and foremost and we will deliver an exceptional guest experience and promote Thai graciousness.
COMPANY’S CULTURE
Communicate and fully embrace the Company’s culture (our Vision, our Mission and our Values), lead by example and cascade to all your subordinates. – “Proud to belong and to contribute”
CONFIDENTIALITY
Ensure confidentiality and secure storage of all intellectual property and databases, both hard copy and electronic. Adhere to Dust Internet and e‑mail policy. Ensure hotel, customer and staff information or transactions are kept confidential during or after employment with the company.
JOB REQUIREMENT
- Minimum education of Bachelor degree in Business Administration, Hotel Management or relevant discipline.
- Minimum of 3 years sales experience in a similar capacity, preferably in a 5‑star class environment.
- Have excellent communication skills in written and spoken English.
- Have a positive attitude toward challenges and the drive to excel.
- Possesses professional disposition with excellent communication and interpersonal skills.