Director, Cards Strategy and Product,

Madison Pearl; Dubai; On-site; AED 300,000 - 400,000; Full time

Job summary

A leading regional bank is seeking an experienced professional as Director, Cards Strategy and Product to lead the cards business across strategy, product innovation, and operational excellence. This role involves developing the cards strategy, driving continuous product innovation, and managing commercial performance while ensuring regulatory compliance. The ideal candidate has over 15 years of experience in the banking industry and a strong background in cards and payments. If you are passionate about transforming digital payment experiences, apply now.

Qualifications

• 15+ years of leadership experience in cards and payments within the banking industry.
• Deep expertise in card schemes, processing platforms, digital payments, and industry regulations.
• Proven ability to lead complex teams spanning business, operations, and technology.

Responsibilities

• Develop and execute the Cards strategy for market share growth.
• Drive product innovation, including new card propositions and reward structures.
• Oversee customer journey development and pricing models.

Skills

Leadership experience in cards and payments

Stakeholder management

Strategic thinking

Team building

Education

Bachelor’s degree in Business, Finance, Technology, or related field

Job description

Our client is a leading regional bank, and is seeking an experienced professional to lead the cards business across strategy, product innovation, operations, technology, and commercial performance. This senior leadership role will drive the development of the bank’s cards portfolio.

About the Role

The Director, Cards Strategy and Product will oversee the complete lifecycle, from product conception and design, to launch, growth, and ongoing development. You will guide cross-functional teams including product development, card operations, fraud and disputes, systems, and vendor management to ensure seamless delivery, operational excellence, and strong financial performance.

Key Responsibilities

• Develop and execute the Cards strategy, to help market share growth.
• Drive continuous product innovation, including new card propositions, reward structures, instalment plans, and co-branded programs.
• Oversee customer journey development, pricing models, and performance monitoring across the end-to-end lifecycle.
• Strengthen digital card experiences through enhanced UX / UI, streamlined onboarding, and digital wallet integrations.
• Expand portfolio performance through customer acquisition, engagement, usage growth, cross-selling, and retention initiatives.
• Manage commercial performance, including revenue optimization, cost efficiency, and profitability KPIs.
• Maintain strong governance in vendor relationships, outsourcing arrangements, and card scheme partnerships.
• Uphold regulatory compliance, scheme mandates, operational controls, and data security standards.

Key Requirements

• Bachelor’s degree in Business, Finance, Technology, or related field.
• 15+ years of leadership experience in cards and payments within the banking industry.
• Deep expertise in card schemes, processing platforms, digital payments, and industry regulations.
• Proven ability to lead complex teams spanning business, operations, and technology domains.
• Strong stakeholder management, strategic thinking, and execution capabilities.
• Demonstrated success in building high-performing teams.

If you are passionate about shaping the future of cards, driving digital payment innovation, and leading transformational growth, we’d love to hear from you.

If interested, please apply to this advertisement directly or send your CV to [e-mail].