Digital Transformation & Systems Specialist

Dr Nutrition UAE; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A fast-growing multi-country retail group is seeking a Digital Transformation & Systems Specialist to enhance its ERP, CRM, and automation landscape. The ideal candidate should bring over 3 years of experience in ERP or business systems, particularly within retail or distribution sectors. You will manage reporting, dashboards, and drive process efficiency while supporting AI initiatives for optimization. Join a dynamic team in Dubai to drive impactful digital transformation efforts.

Qualifications

• 3+ years in ERP / business systems / digital transformation.
• Experience in retail, distribution, or multi-site operations.
• Strong business mindset (not IT support).
• Hands-on, analytical, and growth-oriented.

Responsibilities

• Manage ERP & business systems (currently Dynamics NAV).
• Oversee CRM & unified customer data.
• Ensure data visibility, reporting & dashboards.
• Enhance process automation & efficiency.
• Support AI-driven use cases for forecasting and optimization.

Skills

ERP / business systems

Data visibility

Process automation

AI-driven use cases

Job description

Overview

We’re Hiring | Digital Transformation & Systems Specialist

We are a fast-growing multi-country retail, distribution, and e-commerce group operating across 9 countries with 350+ retail outlets.

As our operations scale, we’re looking for a Digital Transformation & Systems Specialist to help evolve our ERP, CRM, data, and automation landscape and ensure our systems keep pace with growth.

Responsibilities

• ERP & business systems (currently Dynamics NAV).
• CRM & unified customer data.
• Data visibility, reporting & dashboards.
• Process automation & efficiency.
• Supporting AI-driven use cases (forecasting, optimization).

Qualifications

• 3+ years in ERP / business systems / digital transformation.
• Experience in retail, distribution, or multi-site operations.
• Strong business mindset (not IT support).
• Hands-on, analytical, and growth-oriented.