Digital Technology Manager Program Management

Baker Hughes; United Arab Emirates; On-site; AED 300,000 - 400,000; Full time

Job summary

A leading energy solutions company is seeking a Digital Technology Manager - Program Management to lead SaaS solution implementations. The role requires a bachelor’s degree in a related field and at least 10 years of relevant experience, including 5 years in SaaS. Responsibilities include managing project technical solutions and engaging with senior stakeholders. The ideal candidate possesses strong communication skills and technical knowledge in cloud infrastructure. Join this innovative team and contribute to industry advancements.

Benefits

Comprehensive private medical care options

Life insurance and disability programs

Flexible working patterns

Qualifications

• Minimum of 10 years’ experience with 5 years implementing SaaS solutions.
• Strong personality and communication skills.
• Demonstrated experience in successfully leading complex SaaS implementations.

Responsibilities

• Own the technical solution of projects for successful delivery.
• Engage internal stakeholders for cloud applications and analytics.
• Continuously improve the delivery standard operating procedure.

Skills

SaaS solution implementation

Agile principles

Technical acumen in cloud infrastructure

Effective communication skills

Interpersonal skills

Education

Bachelor's degree in computer science, engineering, or similar

Tools

Cloud applications

Data modeling

Job description

Digital Technology Manager - Program Management

Are you an expert in implementing SaaS solutions? Will you be interested in joining an industry at a critical point of change? Join our cutting‑edge technology team. Baker Hughes is currently hiring a Technical Delivery Lead to join the team. We are looking for an experienced SaaS delivery expert with a background and experience in implementing complex SaaS solutions across enterprise customers. The Technical Delivery Lead will engage with internal and external stakeholders to ensure technical alignment and value delivery while managing scope, quality and integrated outcome. Technical activities include tracking features throughout roadmap planning and SDLC processes, as well as configuration of capabilities specific to customers.

As a Digital Technology Manager - Program Management, you will be responsible for:

• Owning the technical solution of the project to be delivered successfully through engagement with internal stakeholders for cloud applications, analytics and strategy, understanding the deliverables and working closely with the Project Manager to align schedule and ownership.
• Working alongside the Project Management Office while owning technical delivery and configuration of SaaS solutions.
• Continuously improving the delivery standard operating procedure while providing feedback to PMO/PM and product teams based on experience.
• Guiding customers in technical and implementation best practices of SaaS solutions.
• Working with technology for any customized applications, dashboards or any non‑standard feature.
• Promoting a safe working environment, being responsible and driving compliance, quality & EHS culture in the organization.

To be successful in this role, you will have:

• A bachelor's degree in computer science, engineering, or similar field.
• Minimum of 10 years’ experience with 5 years’ experience implementing SaaS solutions.
• Experience in Agile principles and incremental software delivery.
• Strong personality and communication skills.
• Technical acumen in cloud infrastructure, architecture, AI/ML, data modelling.
• Demonstrated experience in successfully leading complex SaaS implementations.
• Effective communication, interpersonal, and customer engagement skills.
• Extensive experience communicating and working with senior external and internal stakeholders.

Nice-to-haves

• Industry experience in oil & gas, energy, manufacturing, chemical engineering, or adjacent industry.
• Connector configuration, software development, and database experience.
• Experience with condition monitoring, reliability, analytics and assets strategy.

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

• Occasional home working possible.

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well‑being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

• Contemporary work‑life balance policies and wellbeing activities.
• Comprehensive private medical care options.
• Safety net of life insurance and disability programs.
• Tailored financial programs.
• Additional elected or voluntary benefits.

#LI_Onsite

The Baker Hughes internal title for this role is: Digital Technology Manager - Program Management