Digital Product Specialist

Manpower Group Middle East; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading recruitment agency in Dubai is seeking a proactive Digital Product Specialist. This role focuses on digital product development, system maintenance, and project coordination within agile teams. Candidates should have 2–4 years of experience in digital transformation and a Bachelor's degree in a related field. Knowledge of platforms like Salesforce and Adobe Experience Manager is essential. The position offers a dynamic working environment emphasizing digital solutions.

Qualifications

• 2–4 years in Digital Transformation, Consulting, or Digital Product Management.
• Ability to translate business requirements into system specifications.
• Familiarity with integrated digital architectures.

Responsibilities

• Assist in executing product enhancements and feature rollouts across platforms.
• Monitor and maintain digital systems to ensure smooth operations.
• Collaborate with cross-functional teams for timely delivery of digital initiatives.

Skills

Digital transformation

Analytics and performance tracking

Project coordination

System optimization

Education

Bachelor’s degree in Business, Marketing, IT, or related field

Tools

Salesforce

SAP Hybris

Adobe Experience Manager

Job description

Purpose of the Role

We are seeking a proactive and detail-oriented Digital Product Specialist who is passionate about digital solutions and customer experience. As a key member of the Digital Team, this role acts as a bridge between business and IT, supporting the implementation and optimization of digital systems that drive commercial growth across GCC markets.

Key Responsibilities

• Digital Product Development: Assist in executing product enhancements and feature rollouts across platforms such as Salesforce (Service Cloud, Marketing Cloud, Commerce Cloud), SAP Hybris, Syndigo, Adobe Experience Manager, and Agent Platforms.
• System Maintenance & Optimization: Monitor and maintain digital systems, ensuring smooth operations and identifying areas for improvement.
• Project Coordination: Collaborate with cross-functional teams and vendors to ensure timely delivery of digital initiatives using agile methodologies.
• Data & Performance Tracking: Track KPIs, prepare performance reports, and provide insights to enhance system efficiency and user experience.
• Testing & Quality Assurance: Support UAT, SIT, and Smoke Testing for new features and system updates to ensure quality and functionality.
• Documentation & Process Support: Maintain accurate documentation of workflows, processes, and system configurations.

Requirements

• Education: Bachelor’s degree in Business, Marketing, IT, or a related field.
• Experience: 2–4 years in Digital Transformation, Consulting, or Digital Product Management.
• Technical Skills: Ability to translate business requirements into system specifications; familiarity with integrated digital architectures; knowledge of analytics and performance tracking tools.

Competencies

• Interest in AI-driven solutions and automation
• Strong analytical skills for process and system optimization
• Ability to document and manage end-to-end processes
• Exposure to eCommerce, Direct-to-Consumer, or Retail environments