Digital Portfolio Relationship Specialist

Stryker Corporation; United Arab Emirates; On-site; Confidential; Full time

Job summary

A leading financial institution is seeking an Assistant Relationship Manager for the Digital Portfolio to support Mashreq NEOBiz clients. The role involves managing customer relationships, ensuring compliance, and enhancing service quality across various banking products. Candidates should have strong communication skills, problem-solving abilities, and 2-3 years' banking experience. This position offers opportunities for professional growth in a dynamic environment.

Qualifications

• Thorough knowledge of products, services policies, and processes of retail banking.
• 2-3 years banking experience or related field is preferred.

Responsibilities

• Support portfolio service and operational quality across Mashreq NEOBiz clients.
• Drive digital processing of all client requests.
• Manage customer complaints efficiently.

Skills

Problem solving skills

Communication skills

Interpersonal skills

Ability to work under pressure

Computer literacy

Education

High school diploma, university graduates preferred

Job description

A leading financial institution is seeking an Assistant Relationship Manager for the Digital Portfolio to support Mashreq NEOBiz clients. The role involves managing customer relationships, ensuring compliance, and enhancing service quality across various banking products. Candidates should have strong communication skills, problem-solving abilities, and 2-3 years' banking experience. This position offers opportunities for professional growth in a dynamic environment.