Digital App Operations Lead

Etihad Credit Bureau; Dubai; On-site; AED 250,000 - 350,000; Full time

Job summary

A prominent credit reporting agency in Dubai is seeking an experienced Application Operations – Digital role responsible for ensuring operational stability and managing the end-to-end reliability of digital platforms. Key responsibilities include incident management, deployment governance, and vendor management. Candidates must have a Bachelor’s degree in Computer Science or Engineering, with 10+ years of relevant experience, especially in Azure cloud infrastructure and digital solutions. This position offers significant opportunities for continuous learning and a commitment to diversity and inclusion.

Benefits

Opportunities for continuous learning

Diverse and inclusive workplace

Support for professional development

Qualifications

• 10+ years of experience in a technical role, such as Software Engineer or Solution Architect.
• Proficiency in Azure cloud infrastructure, especially Azure IaaS and PaaS.
• Strong knowledge of digital solutions and API gateways.

Responsibilities

• Own production operations for digital platforms including the Super App and web portals.
• Lead major incident management for Digital services.
• Drive continuous improvement of monitoring and observability.

Skills

Operational stability

Vendor management

Problem management

Monitoring and alerting

Deployment governance

Database systems knowledge

Networking knowledge

Education

Bachelor’s degree in Computer Science or Engineering

Master’s degree in Computer Science or Software Engineering

Tools

Azure Cosmos DB

Azure SQL Database

F5

Palo Alto

Fortinet

Azure DevOps

MS Dynamics CRM

Job description

A prominent credit reporting agency in Dubai is seeking an experienced Application Operations – Digital role responsible for ensuring operational stability and managing the end-to-end reliability of digital platforms. Key responsibilities include incident management, deployment governance, and vendor management. Candidates must have a Bachelor’s degree in Computer Science or Engineering, with 10+ years of relevant experience, especially in Azure cloud infrastructure and digital solutions. This position offers significant opportunities for continuous learning and a commitment to diversity and inclusion.