Digital Adoption Specialist (Arabic Speaking)

Pranam Recruiters; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading recruitment agency in Dubai is seeking an experienced Digital Adoption Specialist to support global digital transformation initiatives. The ideal candidate will have extensive experience in instructional design and technical writing, alongside knowledge of JavaScript, HTML, and CSS. Responsibilities include collaborating with teams, managing projects, and optimizing user engagement strategies. This is an office-based role with a focus on local candidates only.

Qualifications

• 26 years of experience in Instructional Design, Technical Writing, Customer Success, Account Management or Software Development.
• Ability to work in a fast-paced problem-solving environment.

Responsibilities

• Collaborate with global teams to understand applications workflows and training needs.
• Manage multiple projects and client engagements simultaneously.
• Develop standards guidelines and compliance-driven deliverables.
• Propose innovative adoption solutions and optimize user engagement.
• Review analyze and refine digital adoption materials and processes.

Skills

JavaScript

HTML

CSS

Communication

Stakeholder Management

Education

Bachelor's degree in Computer Science, IT, Business Administration, or related fields

Tools

Salesforce

MS Dynamics

SAP

Oracle

Job description

Position: Digital Adoption Specialist
Location: Dubai
Experience: 26 Years
Vacancies: 2 Positions
Salary: AED /month
Language: Arabic Speaking Mandatory
Notice Period: Immediate to 15 Days
Visa: No Visa Provided (Only local Dubai-based candidates)
Work Mode: 5 Days Work From Office
Interview Rounds: 2 Rounds

Overview

We are hiring a Digital Adoption Specialist to support global digital transformation initiatives. The ideal candidate must have experience in instructional design customer-facing roles or technical writing combined with technical knowledge in JavaScript HTML CSS and strong communication skills.

Key Responsibilities

• Collaborate with global teams to understand applications workflows and training needs.
• Manage multiple projects and client engagements simultaneously.
• Develop standards guidelines and compliance-driven deliverables.
• Propose innovative adoption solutions and optimize user engagement.
• Review analyze and refine digital adoption materials and processes.

Requirements

• 26 years of experience in Instructional Design Technical Writing Customer Success Account Management or Software Development.
• Strong communication and stakeholder management skills.
• Hands-on knowledge of JavaScript HTML CSS.
• Bachelors degree in Computer Science IT Business Administration or related fields.
• Ability to work in a fast-paced problem-solving environment.

Nice to Have

• Exposure to ERP/CRM/CLM systems (Salesforce MS Dynamics SAP Oracle).
• Experience working across diverse global cultures.
• Certifications in Instructional Design / Technical Writing.

Benefits

Salary: AED /month
Work Mode: 5 Days Work From Office