Deputy General Manager

Budge Recruitment; Abu Dhabi; On-site; AED 200,000 - 300,000; Full time

Job summary

A leading development firm in Abu Dhabi is seeking a Deputy GM to support the largest retail and leisure project. The role focuses on tenant relations and financial reporting, requiring fluency in Arabic and English. Ideal candidates have extensive experience in property management, strong knowledge of the GCC real estate market, and possess excellent interpersonal skills. This position will drive effective relationships with diverse stakeholders and participate in strategic asset management planning.

Qualifications

• Fluent in Arabic and English.
• Ability to manage tenant relations and financial reporting.
• Experience handling CAPEX budget preparation.

Responsibilities

• Manage daily tenant relationships and communications.
• Participate in strategic planning for asset management.
• Analyze financial data and present to executives.

Skills

Business capabilities

Experience in property management or asset management

Strong knowledge of the GCC real estate market

Relevant financial analysis competencies

Interpersonal skills

Bilingual (Arabic/English)

Ability to influence diverse audiences

Understanding of Relationship Management principles

Education

Bachelor's degree

Job description

Job Overview

Our client, one of the largest developers in the Middle East and North Africa region based in Abu Dhabi, is currently looking for a Deputy GM to support the launch of the largest retail and leisure development in Abu Dhabi. The role supports tenant relations and accounting/finance outputs, serving as a pass‑through to General Management appointments elsewhere within the AM portfolio, requiring flexibility in personal scope, decision making, and functional involvement.

Reporting

Accountable for period‑end P&L, Service Charges, B&S, and cash‑flow reporting of the Mall, including relevant ratio analyses. Reports to the General Manager.

Key Responsibilities

• Spearhead daily tenant relationship management and serve as primary point of contact for all Arabic affairs and communications.
• Facilitate effective relationships across tenants, landlord, customers, cross‑functional staff, 3rd‑party vendors and operators, the broader community, regulatory agencies and bodies to enhance asset credibility, utilization and value proposition.
• In the absence of the GM, serve as the spokesperson of the Mall for all public‑facing communications.
• Participate in the design and execution of a 3‑5 year asset strategic plan, cascading it down to functional accounting/finance and tenant relations annual business plans, assessed and driven by period‑end KPI management.
• Resolve all risks associated with Tenant Relations, period‑end Accounting/Financial reporting and Service Charge invoicing, collections and rental receipts; take appropriate action regarding outstanding A/R; ensure timely release of vendor payments; exercise appropriate legal actions regarding overdue debtor status.
• Create the first draft of service charges.
• Participate in CAPEX budget preparation and management for mall operations; manage selected business model ratios.
• Analyze, prepare variance responses, and present month‑end financial data to the executive team.

Languages

• Arabic – Fluent / Excellent
• English – Fluent / Excellent

Qualifications & Skills

• Business capabilities
• Experience in either a property management or asset management business
• Strong knowledge and exposure to the GCC real estate market
• Relevant AM/PM financial analysis competencies
• Interpersonal skills
• Bilingual (Arabic/English)
• Ability to liaise, influence and interact effectively with diverse audiences
• Understanding of principles underpinning effective Relationship Management and its downstream impact on the business
• Education: Recognized business scholarship program; Bachelor's degree

About the Company

Welcome to a new world of Recruitment, our aim is simple, to extend the geographical boundaries of the recruitment industry to enable you to recruit the most highly qualified professionals your company deserves.