Database Administrator – L2

Intertec Softwares Pvt Ltd; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A prominent software company in Dubai is looking for a Database Administrator (L2) to support SQL Server environments. The ideal candidate should possess a degree in Engineering and have 5-8 years of experience in database administration. Responsibilities include health checks, performance optimization, and overseeing backup operations. This role requires strong analytical skills and excellent communication abilities. Join a dynamic team working on database stability and compliance.

Qualifications

• Minimum 5-8 years of hands-on experience in database administration roles.
• Strong knowledge and experience with SQL Server and managing DR setups.
• Excellent written and verbal communication skills.

Responsibilities

• Perform routine health checks on SQL Server instances.
• Monitor database performance and optimize queries/indexes.
• Manage backup and restore operations using native tools or third-party solutions.
• Assist in incident resolution and escalate complex issues.
• Support migration activities from on-prem to cloud databases.

Skills

Microsoft SQL Server (2016 and above)

Active Directory integration

PowerShell

T-SQL scripting

Disaster recovery environments

Strong analytical skills

Excellent communication skills

Documenting procedures

Education

Engineering Degree (Computers/Electronics)

Tools

SolarWinds

Manage Engine

Veeam

Veritas

Job description

JOB PURPOSE

The Database Administrator (L2) supports day‑to‑day operations and maintenance of Microsoft SQL Server environments across hybrid infrastructures. This role involves performing health checks, managing backups and restores, optimizing performance, applying patches, and coordinating with internal teams. It contributes to database stability, compliance, and effective service delivery under senior guidance.

QUALIFICATION

Engineering Degree (Computers / Electronics)

CERTIFICATIONS

• ITIL Foundation
• CompTIA Server+
• AI‑related training or certification will be considered an added advantage

EXPERIENCE

Minimum 5–8 years of hands‑on experience in database administration roles

REPORTING TO

SDM

RESPONSIBILITIES (INCLUDES ALL TASKS)

• Perform routine health checks on SQL Server instances
• Monitor database performance and optimize queries/indexes
• Manage backup and restore operations using native tools or third‑party solutions
• Apply patches and service packs as per schedule
• Assist in incident resolution and escalate complex issues to L3
• Maintain database documentation and change logs
• Operate under guidance in hybrid environments (on‑prem & Azure SQL)
• Support migration activities from on‑prem to cloud databases
• Monitor resource utilization and storage thresholds

SECURITY & COMPLIANCE

• Enforce database security policies and access controls
• Assist with vulnerability scan follow‑ups and patch compliance
• Contribute to ISO/SOC audit preparations by maintaining DB records
• Maintain SOPs, runbooks, and checklists
• Coordinate with procurement teams for licensing and lifecycle status
• Good understanding of monitoring tools like SolarWinds, Manage Engine (DB modules)
• Utilize basic automation scripts (PowerShell, T‑SQL) for repetitive tasks
• Support development of performance and compliance reports
• Work alongside L1 engineers and escalate unresolved DB issues to L3 or vendor support
• Coordinate with application, infra, and network teams on scheduled tasks
• Contribute to onboarding processes and database readiness checklists
• Understanding and experience in managing disaster recovery operations and procedures

TECHNICAL SKILLS / COMPETENCIES

MANDATORY

• Microsoft SQL Server (2016 and above), SSMS, Active Directory integration
• Experience with native SQL backups, Veeam, Veritas
• SolarWinds, Manage Engine, or similar DB monitoring tools
• Strong knowledge of SQL patching and service pack updates
• Working knowledge of PowerShell, T‑SQL scripting
• Experience in managing DR setups (Log Shipping, Always On, Replication)
• Good practice in DB documentation and SOP writing
• Exposure to ISO/SOC controls and patching standards

OPTIONAL

Experience with AI‑based database optimization or support will be considered an added advantage.

SOFT SKILLS

MANDATORY

• Strong analytical and problem‑solving ability
• Excellent written, verbal communication, and presentation skills
• Clear and accurate documentation skills
• Proven experience in team collaboration and cross‑functional coordination
• High attention to detail and proactive security mindset
• Self‑confidence, motivation, and ability to work independently and in a team