Data Center Technician - 2027 Internship

Amazon; Dubai; On-site; AED 33,000 - 47,000; Full time

Job summary

Amazon is seeking an intern for its Data Centre Tech team in Dubai, UAE. The role offers hands-on experience diagnosing and repairing server hardware and networking issues in a high‑scale data centre environment.

You will work 40 hours per week for 3 consecutive months starting Summer 2027, report on-site daily, and follow AWS guidance while learning from seasoned technicians and mentors to grow your skills in IT infrastructure.

Qualifications

• Enrolled in Bachelor's degree in IT or related field, graduating by 2027.
• Professional English proficiency (written and spoken).
• Strong teamwork and time-management skills.

Responsibilities

• Provide infrastructure support by resolving hardware and networking tickets.
• Learn to install equipment, create documentation, and fix complex data centre problems.
• Collaborate with AWS technicians and on-site vendors to meet SLAs.

Skills

Professional English

Team collaboration

Linux basics

Networking basics

Hardware components knowledge

Ticketing system

Interest in IT

Education

Bachelor's degree in IT / related field

Job description

Who Should Apply

We welcome applications from:

• Students in the last year of their Bachelor's degree in a relevant technical field such as Information Technology, Computer Hardware Repair, or similar. It is a requirement to be graduated by the end of the internship.

Important — Site Location & Commuting

This role is based at a data centre facility in a remote location with no public transportation access. A valid driving licence and access to personal transportation are required to commute to the site daily. Please consider this before applying.

What You Will Do

You will provide our internal teams with infrastructure‑related support, resolving tickets related to hardware (motherboards, Random Access Memory, Central Processing Units, Graphics Processing Units, and more) and networking (link‑down events, optics replacements, switch replacements, and more).

In addition to hardware and network repair, you will learn how to install equipment, create documentation, innovate solutions, and fix complex problems within the data centre environment.

Your day‑to‑day duties include:

• Troubleshooting server hardware alongside experienced AWS technicians
• Meeting Service Level Agreements (SLAs) against assigned trouble tickets
• Shadowing AWS technicians during network troubleshooting to build your diagnostic skills
• Replacing media (Solid State Drives and Hard Disk Drives) in accordance with AWS Data Tech guidance
• Performing regular server hardware repairs (drives, motherboards, and other components) under the guidance of experienced technicians
• Interacting with third‑party vendors and contractors working on site

Internship Structure

Amazon internships are full‑time (40 hours per week) for 3 consecutive months, starting in summer 2027. This position requires the intern to report to work on site daily. Intern schedules are typically day schedules, Sunday through Thursday.

Please note that a full‑time Data Centre Technician position could involve day, evening, or weekend shifts and on‑call rotations. Candidates should be willing and able to commit to shift work upon transitioning to a full‑time position.

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed below, we encourage you to apply. If your career is just starting, has not followed a traditional path, or includes alternative experiences, do not let that stop you from applying.

Your Career at Amazon — A Universe of Opportunity

At Amazon, your career is not a straight path. It is a journey you build as you go.

From your first day as an intern, you will own real work that matters. You will diagnose and repair the servers and networks that keep AWS running for millions of customers. Your mentors and teammates will champion your growth, helping you build skills you did not know existed — and you will see your work come to life at massive scale.

Impact. Your work shapes the infrastructure that millions of customers rely on every day. Every server you repair and every network issue you resolve keeps the cloud running.

Action. You will move fast, learn by doing, and solve real problems from day one. Your ideas do not get stuck in approval chains — they get tested, refined, and put into practice.

Curiosity. Every project teaches you something new. You will apply what you learned in the classroom to real challenges and explore different teams, technologies, and career paths within Amazon.

Mentorship and career growth. You will start with structured onboarding and get paired with experienced mentors. Our team is dedicated to supporting new members in an environment that celebrates knowledge sharing. Projects and tasks are assigned in a way that leverages your strengths and helps you further develop your skill set. Your journey here is yours to shape.

About the team

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We are the people who keep the cloud running. We support all AWS data centres and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on.

You will join a diverse team of engineers, supply chain specialists, security experts, operations managers, and other vital roles. You will collaborate with people across AWS to deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers.

Basic Qualifications

• In pursuit of a Bachelor's degree in a relevant technical field such as Information Technology, Computer Hardware Repair, or similar, graduating in 2027 – before the internship´s end date.
• Professional English proficiency, both written and verbal
• Ability to work well with others in a team environment, with strong time management skills

Preferred Qualifications

• Basic knowledge of Linux and networking
• Basic knowledge of computer hardware components
• Ability to manage work and priorities through a ticketing system and coordination with Manager.
• An interest in computer sciences and information technology

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.