Data Center Service Coordinator: PMV & Field Ops

Black & Grey HR Consultancy FZE; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A consultancy firm in the UAE seeks a detail-oriented Service Support Engineer to manage service operations within a data center infrastructure solutions company. This role involves coordinating preventive maintenance activities, managing service repairs, and ensuring efficient operations. Candidates should have a Bachelor’s degree and 1–4 years of relevant experience in technical support or service coordination. Attractive salary and benefits included.

Benefits

Attractive Salary

Benefits

Qualifications

• 1–4 years of experience in service coordination, operations, or technical support roles.
• Strong knowledge of reporting and documentation skills.
• Familiarity with data center equipment and service processes.

Responsibilities

• Schedule and coordinate Preventive Maintenance Visits for AMC clients.
• Prepare and submit necessary permit documents for maintenance activities.
• Assign work orders to field service engineers.
• Manage Schneider Service Repair Jobs including invoicing.
• Provide weekly reports and participate in daily sprint meetings.

Skills

Organizational skills

Effective communication

Problem-solving ability

Time management

Education

Bachelor’s degree in Engineering, Operations, or related field

Tools

Microsoft Word

Microsoft Excel

Job description

A consultancy firm in the UAE seeks a detail-oriented Service Support Engineer to manage service operations within a data center infrastructure solutions company. This role involves coordinating preventive maintenance activities, managing service repairs, and ensuring efficient operations. Candidates should have a Bachelor’s degree and 1–4 years of relevant experience in technical support or service coordination. Attractive salary and benefits included.