Data Center Operations Engineer

Axiom Technologies; Dubai; On-site; AED 100,000 - 130,000; Full time

Job summary

A global IT services company in Dubai is seeking a capable IT Support Specialist with over 5 years of experience to coordinate various tasks and provide on-site assistance. The ideal candidate will have excellent end-user computing skills, certifications in desktop support, and a strong customer service ethic. This role offers an opportunity in a dynamic environment where you will work with both independence and teamwork to deliver high-quality IT support.

Qualifications

• 5+ years of relevant experience in IT support.
• Strong knowledge of troubleshooting technical issues.
• Experience with vendor management and compliance.

Responsibilities

• Provide onsite/on-call assistance for end-users.
• Troubleshoot and resolve technical issues promptly.
• Manage data integrity and security for the organization.

Skills

End-user computing skills

Infrastructure support knowledge

Analytical skills

Problem-solving capabilities

Detail-oriented

Customer service skills

Communication skills

Ability to work independently

Collaborative skills

Confidential information handling

Education

PCLaptop OEM Maintenance Certification

CompTIA A+ Certification

Microsoft Certified IT Professional (MCITP)

Microsoft Office Specialist (MOS)

Tools

Windows OS

Microsoft Office

Active Directory

SCCM

Job description

A global IT services company in Dubai is seeking a capable IT Support Specialist with over 5 years of experience to coordinate various tasks and provide on-site assistance. The ideal candidate will have excellent end-user computing skills, certifications in desktop support, and a strong customer service ethic. This role offers an opportunity in a dynamic environment where you will work with both independence and teamwork to deliver high-quality IT support.