Customer Support Specialist for Corporate Savings & Risk Ops

Zurich 56 Company Ltd; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading insurance firm in Dubai is seeking a Customer Support Assistant to provide high-quality service to savings customers and manage stakeholder relationships. The ideal candidate will have 1-2 years of relevant experience in corporate savings or risk operations, with a strong understanding of insurance and excellent communication skills. This role offers an engaging work environment with a focus on personal development.

Qualifications

• 1-2 years’ experience in corporate savings or corporate risk operations.
• Strong understanding of insurance, corporate life/savings, and pensions or end of service benefits is highly desirable.
• Experience working in an international and culturally diverse organization would be an advantage.

Responsibilities

• Deliver timely, high-quality service to Savings customers.
• Manage key stakeholder relationships effectively.
• Proactively resolve complaints and issues promptly.
• Act as the primary contact for clients and coordinate responses.

Skills

Analytical and problem‑solving mindset

Accuracy and Attention to details

Intermediate knowledge of Microsoft office packages

Excellent negotiation skills

Excellent communication skills in English

Job description

A leading insurance firm in Dubai is seeking a Customer Support Assistant to provide high-quality service to savings customers and manage stakeholder relationships. The ideal candidate will have 1-2 years of relevant experience in corporate savings or risk operations, with a strong understanding of insurance and excellent communication skills. This role offers an engaging work environment with a focus on personal development.