Customer Support Executive (Telugu)

Qureos Inc; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A tech-driven company in Dubai is seeking a Customer Support Executive to drive user engagement through sales and account management. The ideal candidate should be fluent in Telugu, Kannada, and Hindi with a strong sales orientation and prior telesales experience. Responsibilities include assisting users with account issues, promoting platform features, and achieving sales targets. Proficiency in MS Excel is essential. This opportunity offers an engaging and dynamic work environment with attractive incentives.

Qualifications

• Prior telesales experience preferred, particularly in gaming or fintech.
• Strong ability to handle objections and close deals effectively.
• Immediate joiners are preferred.

Responsibilities

• Drive sales through user engagement and account registration.
• Promote platform features and offers to maximize user engagement.
• Assist users with account management and transaction-related queries.
• Achieve daily, weekly, and monthly sales targets.
• Maintain accurate records of leads and user activity.
• Use Excel for data tracking and sales reporting.
• Deliver empathetic communication to ensure customer satisfaction.

Skills

Fluency in Telugu

Fluency in Kannada

Fluency in Hindi

Sales orientation

Basic proficiency in MS Excel

Job description

Job Title: Customer Support Executive (Dubai)

• Location: Dubai
• Salary: AED per month (maximum) Attractive Incentives
• Languages Required: Telugu Kannada and Hindi
• Employment Type: Full-time
• Shift: Day Shift
• Weekly Off: Rotational Week Off

Key Responsibilities:

• Drive sales by encouraging users to register accounts and actively participate on the platform through chat and inbound/outbound calls.
• Promote platform features offers bonuses and benefits to maximize user engagement.
• Assist users with account registration deposits withdrawals and transaction-related queries.
• Achieve daily weekly and monthly sales targets (primary and secondary).
• Maintain accurate records of leads conversions and user activity.
• Use Excel for data tracking sales reporting and performance analysis.
• Deliver persuasive professional and empathetic communication to ensure customer satisfaction and retention.

Requirements:

• Prior telesales experience preferred (experience in gaming or fintech domains will be an added advantage).
• Fluency in Telugu Kannada and Hindi is mandatory.
• Basic proficiency in MS Excel (data entry and basic formulas).
• Strong sales orientation with the ability to handle objections and close deals effectively.
• Immediate joiners will be preferred.