Customer Success Manager Sales - APAC

Classe365 unit of; Dubai; On-site; AED 120,000 - 150,000; Full time

Job summary

A fast-growing EdTech startup is seeking a Customer Success Manager to enhance user onboarding. Your role includes making 70-80 calls daily, providing product demos, and meeting sales targets. A Bachelor's degree and 1-2 years of sales experience are required. Join a dynamic team and thrive in a fast-paced environment.

Qualifications

• 1-2 years of relevant sales experience.
• Ability to make 70-80 phone calls a day.
• Skills in conducting engaging product demos.

Responsibilities

• Identify opportunities with educators through phone calls.
• Execute successful product demos to convert leads.
• Meet and exceed sales goals to enhance customer satisfaction.
• Become an expert on the Classe365 product and education industry.

Skills

Sales experience

Communication skills

Customer service

Education

Bachelor's degree

Job description

Classe365 is growing, this means that 100s of educators around the word are getting on-board our super cool Student Information System and Learning Management System. The success for us is to take the burden of administration from any education institution of managing students and focus on learning & teaching. This is where you come in.

In order to give that smooth human touch to our user onboarding experience, we need you to join the Classe365 team asCustomer Success Manager . We have given the role a super cool name, the bottom line is that its an exciting sales role.

About Classe365

Classe365 is fast growing EdTech start-up. Our world-leading student administration and learning management platform has transforming the way education institutions manage learning, administration and gain valuable insights that drive better decision-making. We offer a single platform that performs student information system and learning management system functions.

Classe365 has more than 3000 clients in over 87 countries with very strong quarter-over-quarter subscription and revenue growth.

Here’s what we need you to do:

• 70-80 phone calls a day. You would spend your day on the phone identifying opportunities with the educators that have shown an interest in our product.
• Give Awesome Product Demos. The key is how you organise yourself in executing successful demos and convert leads to paying subscriber.
• Meet and beat your sales goals . Success is the role is your ability to close deals and increase customer satisfaction.
• Become a Classe365 Guru. Your knowledge of the product will eventually have to lead users and colleagues in awe – so you’d better be ready to spend your time getting to know the nuts and bolts of the education industry and Classe365 product platform.
• Get excited about a fast-paced and results-oriented startup environment. If you’re looking for a cushy stable job environment, you should probably look elsewhere.
• Be flexible, coachable, and willing to change your sales methods. We will be fine tuning our approach as we go along and we expect you to do the same.
• Have a bachelors degree and/or 1-2 years of relevant sales experience.