Customer Success Intern: Learn CRM, Sales & Training

Maersk; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading shipping and logistics company in Dubai is seeking a Customer Success Intern. This role focuses on supporting the Customer Success team and includes responsibilities in training coordination, client engagement, and sales support. Ideal for recent graduates or those pursuing a degree, strong communication skills and eagerness to learn are essential. A collaborative environment awaits with hands-on learning opportunities.

Qualifications

• Recent graduates or currently pursuing a degree.
• Proficient in using digital tools.
• Hands-on experience in customer service is a plus.

Responsibilities

• Assist in scheduling training sessions for clients.
• Respond to client inquiries and collect feedback.
• Support sales team with administrative tasks.
• Maintain customer data in CRM systems.
• Collaborate with teams to ensure smooth service.
• Identify upsell opportunities through market research.
• Participate in internal and client meetings.

Skills

Strong communication skills

Interpersonal skills

Detail-oriented

Organizational abilities

Proficient in Microsoft Office

Eager to learn

Education

Bachelor/Master's Degree in Business, Marketing, Communications or a related field

Job description

A leading shipping and logistics company in Dubai is seeking a Customer Success Intern. This role focuses on supporting the Customer Success team and includes responsibilities in training coordination, client engagement, and sales support. Ideal for recent graduates or those pursuing a degree, strong communication skills and eagerness to learn are essential. A collaborative environment awaits with hands-on learning opportunities.