Customer Service & Office Admin Specialist

People Perfect; Dubai; On-site; AED 60,000 - 80,000; Full time

Job summary

A professional advisory firm in Dubai is seeking a Customer Service Executive to provide exceptional HR and administrative support. The successful candidate will manage customer inquiries and office operations, ensuring high satisfaction and efficiency. Candidates should have a relevant degree and 1-2 years UAE experience in customer service or administration. Proficiency in MS Office and strong communication skills are essential for success in this fast-paced environment.

Qualifications

• 1 to 2 years of UAE experience in customer service or office administration.
• Strong verbal and written communication skills in English.
• Professional attitude, punctuality, and attention to detail.

Responsibilities

• Attend all incoming sales inquiries and provide accurate information to ensure customer conversion.
• Handle customer inquiries and complaints empathetically for satisfaction.
• Record and analyze customer interactions to highlight recurring issues.

Skills

Customer service

Communication skills

Organizational skills

Multitasking

Empathy

Education

Bachelor's or Master's degree (BBA/MBA preferred)

Tools

MS Office

CRM tools

Job description

A professional advisory firm in Dubai is seeking a Customer Service Executive to provide exceptional HR and administrative support. The successful candidate will manage customer inquiries and office operations, ensuring high satisfaction and efficiency. Candidates should have a relevant degree and 1-2 years UAE experience in customer service or administration. Proficiency in MS Office and strong communication skills are essential for success in this fast-paced environment.