Customer Service & Billing Specialist (Accounting)

Caliberly; Dubai; On-site; AED 70,000 - 110,000; Full time

Job summary

Caliberly is seeking a Customer Service Representative (CSR) with accounting responsibilities in Dubai. The role combines customer service with invoicing, payments, and basic accounting tasks to support the finance team.

You will handle inquiries, maintain customer records, prepare invoices, reconcile accounts, and contribute to financial reporting. Strong Excel skills and attention to detail are essential for success in this fast-paced environment.

Qualifications

• Requires a Bachelor's degree in Accounting, Finance, Business Administration, or related field.
• Previous experience in customer service and accounting roles preferred.
• Proficiency in accounting software (e.g., QuickBooks, SAP) and MS Office.

Responsibilities

• Handle customer inquiries and complaints via phone, email, or in-person.
• Provide accurate information about products and services.
• Prepare and send invoices to customers and process payments.
• Reconcile accounts and assist in month-end closing processes.
• Assist in preparing financial reports, budgets, and forecasts.
• Maintain and update customer accounts with high accuracy.
• Protect confidentiality of customer information.

Skills

Interpersonal skills

Organizational skills

Time management

Financial data analysis

Customer-centric approach

Education

Bachelor's degree in Accounting or related field

Tools

MS Office

QuickBooks

SAP

Job description

Caliberly is seeking a Customer Service Representative (CSR) with accounting responsibilities in Dubai. The role combines customer service with invoicing, payments, and basic accounting tasks to support the finance team.

You will handle inquiries, maintain customer records, prepare invoices, reconcile accounts, and contribute to financial reporting. Strong Excel skills and attention to detail are essential for success in this fast-paced environment.