Customer Relationship Manager

CBD Accounting FZE; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A financial services firm in Dubai is seeking a Customer Relationship Manager to enhance client relationships and achieve sales targets. Candidates must demonstrate excellent communication skills in both English and Chinese, with a strong background in market economics or financial management. Proficiency in MS Office and knowledge of digital marketing is essential. The role offers competitive compensation during and after the probation period, including work visa and medical insurance.

Benefits

6000 AED + commission during probation

8000 AED + commission after probation

Work visa

Medical insurance

And more

Qualifications

• Strong communication skills in business English and Chinese.
• Knowledgeable in digital marketing strategies.
• Proficient in MS Office applications.

Responsibilities

• Understand client requirements and deliver suitable services.
• Organize departments to provide full customer service.
• Develop new clients and achieve sales targets.
• Maintain relationships with key decision-makers.
• Respond to customer inquiries effectively.

Skills

Business English communication

Chinese communication

Digital marketing

MS Office proficiency

Education

Background in market economics or financial management

Job description

Customer Relationship Manager

Job Description

1. Fully understand client’s requirement, provide right service and product, make the deal success.
2. Coordinate and organize relevant departments and agencies to provide customers with a full range of services.
3. Develop new clients, achieve marketing and sales target.
4. Be fully familiar with the company’s products and business, expand customer resources.
5. Respond to customer questions in a timely manner online, assist customers in related business offline timely.
6. Locate the key decision‑makers in the client’s organization, establish and maintain good relationships, deeply understand client needs, obtain client feedback in a timely manner, handle client complaints.
7. Effectively communicate between the company and clients, to ensure the business goes well. Assist marketing to obtain business opportunities.

Qualifications and Requirements

1. Good business English/Chinese communication.
2. With a background in market economics or financial management.
3. Know MS Office well.
4. Know digital marketing well.

Benefits

• 6000 AED + commission during probation.
• 8000 AED + commission after probation.
• Work visa + medical insurance.
• And more.