Customer Relationship Manager

Xphere Interactive Technologies; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A technology solutions firm is seeking a talented sales professional to develop and execute sales strategies in the GCC region. The ideal candidate will build strong client relationships and deliver customized tech solutions. Bilingual proficiency in Arabic and English is essential, along with proven experience in B2B sales. This position requires a willingness to relocate to Dubai and work onsite. You will conduct presentations, generate leads, and collaborate with internal teams to achieve sales targets.

Qualifications

• Fluent in Arabic and English (spoken, written, and read).
• Proven experience in B2B sales, business development, or account management.
• Willingness to relocate to Dubai and work onsite.

Responsibilities

• Develop and execute sales plans across the GCC region.
• Build strong client relationships and deliver customized tech solutions.
• Conduct bilingual presentations and product demos.
• Identify and pursue new business opportunities via calls, emails, and events.
• Prepare proposals, quotations, and ensure timely follow-ups.
• Collaborate with marketing, product, and support teams.

Skills

Fluent in Arabic and English

Excellent presentation skills

Negotiation skills

Proven experience in B2B sales

Ability to generate leads

Comfortable learning technical concepts

Job description

Roles & Responsibilities

• Sales Strategy: Develop and execute sales plans across the GCC region.
• Client Management: Build strong client relationships and deliver customized tech solutions.
• Presentations & Demos: Conduct bilingual presentations and product demos.
• Lead Generation: Identify and pursue new business opportunities via calls, emails, and events.
• Proposals & Quotes: Prepare proposals, quotations, and ensure timely follow-ups.
• Project Briefing: Handover confirmed projects and brief internal teams accordingly.
• Negotiation & Closure: Lead negotiations and secure deals aligned with targets.
• Team Coordination: Collaborate with marketing, product, and support teams.
• Reporting: Maintain CRM records and analyze sales performance.
• Product Awareness: Stay updated on interactive tech trends (training provided).

Skills

Language & Communication:

• Fluent in Arabic and English (spoken, written, and read).
• Excellent presentation and negotiation skills for client-facing situations.

Sales & Business Development:

• Proven experience in B2B sales, business development, or account management.
• Ability to generate leads, close deals, and manage client relationships.
• Comfortable preparing proposals, quotations, and presentations.

Tech & Product Knowledge:

• Interest in or experience with interactive technology, embedded systems, AR/VR, or immersive solutions (training provided if needed).
• Comfortable learning technical concepts and explaining them to clients.

Relocation & Adaptability:

• Willingness to relocate to Dubai and work onsite.
• Ability to adapt to dynamic project requirements and flexible work hours.

Personal Attributes:

• Strong problem-solving and decision-making skills.
• Team-oriented with excellent collaboration and coordination skills.
• High level of professionalism, reliability, and commitment to achieving sales targets.