Customer Relations Executive

Techzai Innovations Private Limited; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A technology solutions provider in Dubai is looking for a motivated individual with 1–4 years of experience in HR/IT support, B2B sales, or SaaS selling. The role involves conducting on-site meetings, understanding client needs, and maintaining relationships to ensure engagement. Ideal candidates are self-motivated with strong communication skills, and experience in PropTech or SaaS startups is a plus. Applicants should be comfortable with field visits and tech explanations.

Responsibilities

• Conduct on-site meetings and product demos to showcase the SaaS platform.
• Understand client pain points and propose the right solutions.
• Maintain relationships with clients to drive engagement.
• Coordinate with internal teams for smooth client activation.
• Track market trends and competition.
• Prepare weekly reports and insights for management.

Skills

HR Support

B2B sales

SaaS selling

Facility management

Real estate tech

Construction tech

Strong communication skills

Presentation skills

Negotiation skills

Self-motivated

Target-driven

Job description

Key Responsibilities

• Conduct on-site meetings and product demos to showcase our SaaS platform.
• Understand client pain points and propose the right solution offerings.
• Maintain a healthy relationship with the clients and drive engagement.
• Coordinate with internal teams (product, operations, onboarding) to ensure smooth client activation.
• Track market trends, competition, and industry developments.
• Prepare weekly reports and insights for management.

Skills

• 1–4 years of experience in one of the following would be idea: HR/ IT Support/ B2B sales/ SaaS selling/ facility management/ real estate tech or construction tech.
• Strong communication, presentation, and negotiation skills.
• Comfortable with field visits and meeting clients regularly.
• Ability to explain technology solutions in a simple and clear way.
• Self-motivated, target-driven, and able to work with minimal supervision.
• Prior experience selling to admin/HR/facility teams is a strong plus.

Nice to Have

• Experience in PropTech / HRTech / SaaS startups
• Understanding of labor camps, staff accommodations, or blue-collar housing
• Existing network in construction/manufacturing sectors