Customer Operations Analyst - Global Order-to-Deliver

ECEMEA; Dubai; On-site; AED 120,000 - 150,000; Full time

Job summary

A leading healthcare company is seeking a Customer & Operations Analyst in Dubai. The ideal candidate will manage order processing, ensuring satisfaction through effective communication with customers and logistics. Responsibilities include acting as the primary contact, maintaining open orders, and coordinating with internal teams. A degree in business logistics is required along with 2 years of supply chain or customer service experience. Join a team dedicated to saving lives and enhancing healthcare outcomes.

Qualifications

• Minimum 2 years Supply Chain or Customer Service experience.
• B.A. or B.S. degree in business logistics or another technical field.
• APICS certification or similar is an advantage.

Responsibilities

• Act as primary contact to customers in Middle East.
• Responsible for order processing and order-to-deliver process.
• Coordinate order processing from receipt to delivery.

Skills

Advanced Excel

ERP knowledge

Customer service

Education

B.A. or B.S. degree in business logistics

APICS certification

Tools

JDE

Job description

A leading healthcare company is seeking a Customer & Operations Analyst in Dubai. The ideal candidate will manage order processing, ensuring satisfaction through effective communication with customers and logistics. Responsibilities include acting as the primary contact, maintaining open orders, and coordinating with internal teams. A degree in business logistics is required along with 2 years of supply chain or customer service experience. Join a team dedicated to saving lives and enhancing healthcare outcomes.