Customer-Facing Deployment Engineer — Field & Integrations

Origen; Abu Dhabi; Presencial; AED 300.000 - 540.000; Jornada completa

Descripción de la vacante

Origen is seeking a Forward-Deployed Engineer to work directly with customers, partners, and engineering teams to design, deploy, and operationalize advanced software solutions in a customer-facing role. You will serve as the technical bridge, translating real-world challenges into concrete engineering requirements and owning deployments from architecture to production support.

The role emphasizes hands-on coding, fast adaptation to ambiguous environments, and travel for deployments.

Formación

• Bachelor's degree in computer science, software engineering, or related technical field.
• 3–8+ years of experience in software engineering, solutions engineering, full-stack development, or customer-facing technical roles.
• Proficiency in Mandarin will be considered an added advantage.

Responsabilidades

• Act as the primary on-the-ground technical lead for customer engagements.
• Deploy and configure production-grade systems across cloud, hybrid, or on-prem environments.
• Build proof-of-concepts, pilots, and custom integrations based on customer requirements.
• Perform on-site installation, debugging, environment setup, and system optimization.
• Understand customer challenges and convert them into clear technical specifications.
• Design system integrations involving APIs, backend services, data pipelines, and frontend components.
• Work with core engineering teams to align solution design with product capabilities and roadmap.
• Validate integration patterns, scalability constraints, and security best practices.
• Deliver technical presentations, workshops, and training to stakeholders.
• Prepare clear documentation for deployments, configurations, and integration guides.
• Communicate customer feedback and product gaps to internal engineering teams with actionable detail.
• Diagnose root causes of failures in application logic, system configuration, or infrastructure.
• Improve system reliability through log analysis, profiling, monitoring, and observability tools.
• Provide real-world usage insights to shape product strategy and R&D direction.
• Develop scripts, microservices, or frontend modules to support client workflows.
• Debug issues across the stack (infrastructure, backend, frontend, data, APIs).
• Maintain demo and sandbox environments with stable, repeatable deployments.

Conocimientos

Customer-facing

Full-stack

Cloud deployment

Documentation

Communication

Problem-solving

Ownership

Educación

Bachelor's degree in Computer Science or related

Master's degree a plus

Descripción del empleo

Origen is seeking a Forward-Deployed Engineer to work directly with customers, partners, and engineering teams to design, deploy, and operationalize advanced software solutions in a customer-facing role. You will serve as the technical bridge, translating real-world challenges into concrete engineering requirements and owning deployments from architecture to production support.

The role emphasizes hands-on coding, fast adaptation to ambiguous environments, and travel for deployments.