Customer Experience & Enrollment Specialist

MindBase Education; Abu Dhabi; On-site; AED 30,000 - 45,000; Full time

Job summary

An educational institution in Abu Dhabi seeks a Customer Service Representative to manage customer inquiries and maintain positive relationships. Responsibilities include handling inquiries, preparing invoices, managing payments, and providing excellent service. Candidates should have a bachelor degree and be fluent in English, with preferred skills in sales and proficiency in Microsoft Office. The role demands a customer service-oriented attitude and effective communication skills.

Qualifications

• Native fluency in English; Arabic is an advantage.
• Meets local and national legal requirements for employment.
• Professional appearance required.

Responsibilities

• Handle inquiries and customer interactions.
• Conduct customer orientations and ensure satisfaction.
• Prepare invoices and manage customer payments.

Skills

Customer service-oriented attitude

Effective verbal communication

Organizational skills

Sales experience/aptitude

Education

Bachelor Degree

Tools

Microsoft Office

Job description

An educational institution in Abu Dhabi seeks a Customer Service Representative to manage customer inquiries and maintain positive relationships. Responsibilities include handling inquiries, preparing invoices, managing payments, and providing excellent service. Candidates should have a bachelor degree and be fluent in English, with preferred skills in sales and proficiency in Microsoft Office. The role demands a customer service-oriented attitude and effective communication skills.