Customer Analytics Lead - Shipping Services

Marcura; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading maritime analytics firm in Dubai seeks an Operative Team Lead for Customer Analytics. This role involves leading a team to deliver high-quality analytics and dashboards for maritime services. Candidates should have a Bachelor's degree in a relevant field and 4-6 years of experience in analytics, with a strong command of SQL and Excel. The position offers opportunities for mentorship and exposure to product development, making a measurable impact on business and customer KPIs.

Benefits

Mentorship from product leaders

Exposure to product lifecycle

Qualifications

• 4-6 years of experience in analytics or business intelligence.
• Minimum 1 year in a supervisory or mentoring role.
• Experience in a production-oriented analytics environment is desirable.

Responsibilities

• Produce customer-facing analytics outputs including dashboards.
• Lead the analytics team by ensuring quality delivery.
• Identify inefficiencies and implement process improvements.

Skills

SQL

Excel

Data Visualization

Python

Communication

Education

Bachelor's degree in Data Science or related field

Google Data Analytics Professional Certificate

PowerBI Certification

Tools

Power BI

BigQuery

Snowflake

AWS

Job description

A leading maritime analytics firm in Dubai seeks an Operative Team Lead for Customer Analytics. This role involves leading a team to deliver high-quality analytics and dashboards for maritime services. Candidates should have a Bachelor's degree in a relevant field and 4-6 years of experience in analytics, with a strong command of SQL and Excel. The position offers opportunities for mentorship and exposure to product development, making a measurable impact on business and customer KPIs.