CSOC Operations Engineer II — Threat Detection & Response

The Emirates Group; Dubai; On-site; AED 180,000 - 260,000; Full time

Job summary

The Emirates Group seeks a CSOC Operational Engineer - Level 2 to perform advanced monitoring, analysis and investigations to identify and resolve complex security incidents, threats and control issues. You will guide Level 1 engineers and validate AI- and automation-supported findings and responses for timely resolution.

Responsibilities include threat analysis, reviewing triage, creating automation playbooks, maintaining auditable logs and clear security updates for technical and business

Qualifications

• Degree in Information Technology.
• 3+ years of Cybersecurity Operations experience.
• GIAC Certified Incident Handler (GCIH) or equivalent certification.

Responsibilities

• Guide Level 1 engineers and the decision support system to ensure correct diagnosis and effective use of approved AI and automation.
• Ensure timely resolution and fulfilment of escalated incidents, service requests and control issues within applicable SLAs.
• Maintain clear, accurate and auditable documentation, operational logs and effective handovers for complex incidents, service requests and control decisions.
• Monitor threat, vulnerability, service-health and control-performance information using approved analytical and automated capabilities; assess business and operational impact and initiate proportionate action.
• Perform detailed analysis of cyber threats, incidents, control failures and identity-related risks; validate AI- or automation-assisted findings and recommend preventative or corrective actions.
• Review operational triage and control-handling activities performed by Level 1 engineers or approved automation, ensuring accurate closure or escalation.
• Create and maintain operational procedures, automation playbooks, knowledge-base content and approved automation workflows, incorporating lessons from incidents and service issues.

Skills

Cybersecurity operations

Incident response

Threat analysis

Guiding Level 1 engineers

Education

Degree in Information Technology

Job description

The Emirates Group seeks a CSOC Operational Engineer - Level 2 to perform advanced monitoring, analysis and investigations to identify and resolve complex security incidents, threats and control issues. You will guide Level 1 engineers and validate AI- and automation-supported findings and responses for timely resolution.

Responsibilities include threat analysis, reviewing triage, creating automation playbooks, maintaining auditable logs and clear security updates for technical and business