CRM & Reporting Analyst: Data-Driven Insights

Kaizen Asset Management Services; Dubai; On-site; AED 120,000 - 150,000; Full time

Job summary

A financial services firm in Dubai seeks a CRM & Reporting Analyst to manage and analyze CRM data, generating reports that aid in strategic decision-making. The role involves collaborating with teams to enhance client engagement through data insights. Candidates should have a bachelor's degree in business or data analytics, experience in CRM management, and proficiency in software like Salesforce and Power BI, as well as strong analytical skills.

Qualifications

• Bachelor's degree in Business Administration, Data Analytics, or a related field.
• Proven experience in CRM management, data analysis, or reporting.
• Experience in property management or real estate industry is a plus.

Responsibilities

• Manage and maintain the CRM database, ensuring accuracy of client records.
• Analyze CRM data to identify patterns for enhancing client relationships.
• Generate detailed reports on client engagement and sales activities.
• Work with sales and marketing teams to optimize CRM campaigns.

Skills

Proficiency in CRM software (e.g., Salesforce, HubSpot)

Strong analytical skills

Excellent communication skills

Experience with data manipulation in Excel

Familiarity with data privacy regulations

Education

Bachelor's degree in Business Administration, Data Analytics, or related field

Tools

Salesforce

Power BI

Tableau

Job description

A financial services firm in Dubai seeks a CRM & Reporting Analyst to manage and analyze CRM data, generating reports that aid in strategic decision-making. The role involves collaborating with teams to enhance client engagement through data insights. Candidates should have a bachelor's degree in business or data analytics, experience in CRM management, and proficiency in software like Salesforce and Power BI, as well as strong analytical skills.