CRM Operations & Analytics Intern (Pharma)

Merck Sharp & Dohme IDEA Middle East; Dubai; On-site; AED 20,000 - 31,000; Part time

Job summary

Merck Sharp & Dohme IDEA Middle East is offering a Sales Force Effectiveness Intern position in Dubai for July 2025 to Jan 2026. The role involves supporting CRM operations within a dynamic, multinational healthcare company and gaining hands-on experience in the pharmaceutical industry.

Ideal candidates are graduating in 2026 or later, fluent in English, with a tech/CS background, and proficient in databases and Excel.

Qualifications

• Fluency in English.
• Graduating in 2026 or later.
• Tech/CS education is preferable.
• Proficiency with databases and Excel; good communication, teamwork and time management.

Responsibilities

• Be a part of Sales Force Effectiveness and CRM team.
• Managing CRM Operations.
• Trouble shoot Issues with CRM.
• Event Management, Database management and Analytics.
• Handling CRM processes like cycle planning and addressing CRM issues through tickets to the team.

Skills

Fluency in English

Education

Tech/CS background

Tools

Excel

Database

Job description

Merck Sharp & Dohme IDEA Middle East is offering a Sales Force Effectiveness Intern position in Dubai for July 2025 to Jan 2026. The role involves supporting CRM operations within a dynamic, multinational healthcare company and gaining hands-on experience in the pharmaceutical industry.

Ideal candidates are graduating in 2026 or later, fluent in English, with a tech/CS background, and proficient in databases and Excel.