CRM Analytics & Reporting Specialist

Kaizen Asset Management Services; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A financial management firm is seeking a CRM & Reporting Analyst to manage CRM data and generate insightful reports to enhance client engagement. The ideal candidate has a degree in Business Administration or related fields, proven CRM management experience, and proficiency in Salesforce and reporting tools. This role requires strong analytical and communication skills, as well as the ability to work collaboratively across teams.

Qualifications

• Proven experience in CRM management, data analysis, or reporting.
• Strong proficiency in CRM software and reporting tools.
• Excellent analytical skills with attention to detail.

Responsibilities

• Manage and maintain the CRM database for accuracy.
• Analyze CRM data to identify patterns and opportunities.
• Generate detailed reports on client engagement and sales activities.

Skills

CRM management

Data analysis

Reporting tools proficiency

Communication skills

Project management

Education

Bachelor's degree in Business Administration, Data Analytics, or related field

Tools

Salesforce

HubSpot

Tableau

Power BI

Excel

Job description

A financial management firm is seeking a CRM & Reporting Analyst to manage CRM data and generate insightful reports to enhance client engagement. The ideal candidate has a degree in Business Administration or related fields, proven CRM management experience, and proficiency in Salesforce and reporting tools. This role requires strong analytical and communication skills, as well as the ability to work collaboratively across teams.