CRM Admin & Data Analytics Specialist

Naffco; Dubai; On-site; AED 70,000 - 90,000; Full time

Job summary

A leading company in CRM solutions in Dubai is seeking a CRM Administrator/Data Analyst to manage and support their Customer Relationship Management system. This role involves ensuring data accuracy, providing user support, and collaborating with teams to meet business data requirements. The ideal candidate should possess basic CRM knowledge, strong communication skills, and a keen attention to detail. Experience in data management and analytical tasks is essential. This position offers the opportunity to work in a dynamic environment focused on enhancing CRM capabilities.

Responsibilities

• Manage and update customer data in the CRM.
• Support users with basic CRM issues.
• Create simple reports.
• Maintain data accuracy and documentation.
• Assist with basic workflow and system updates.
• Collaborate with cross-functional teams for data requirements.
• Conduct data cleansing and validation for integrity.

Skills

Basic CRM knowledge

MS office skills

Understanding of sales & marketing processes

Strong communication and problem-solving

High attention to detail

Patience and ability to support users

Good documentation & organization skills

Experience with data cleaning, validation and reconciliation

Job description

A leading company in CRM solutions in Dubai is seeking a CRM Administrator/Data Analyst to manage and support their Customer Relationship Management system. This role involves ensuring data accuracy, providing user support, and collaborating with teams to meet business data requirements. The ideal candidate should possess basic CRM knowledge, strong communication skills, and a keen attention to detail. Experience in data management and analytical tasks is essential. This position offers the opportunity to work in a dynamic environment focused on enhancing CRM capabilities.