Credit Manager | Hertz

Al Futtaim Group; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading company in car rental seeks a Credit Manager for its Dubai operations. This position involves managing collections, overseeing a team, and ensuring adherence to credit policies. Candidates should possess a strong credit management background and leadership experience in a multicultural environment.

Qualifications

• Strong background in Credit Management.
• At least 3 years managing receivables teams.
• Preferred: Membership in a professional credit body (e.g., ICM).

Responsibilities

• Manage, review, and enforce the corporate collection policy.
• Drive collections to minimize receivables.
• Develop and monitor KPIs for the collection team.

Skills

Leadership

Coaching skills

Proactive attitude

Communication skills

Relationship building

Attention to detail

Job description

Hertz is the worldwide market leader in car rental and leasing, operating since 1918 with over 7,000 locations in more than 150 countries. Hertz UAE started in 1993 and has grown into the top car rental and leasing company in the UAE, featuring the largest purpose-built rental facility in the Middle East, the largest airport counter in Dubai, and the youngest fleet in the market. The company continuously enhances its market position by introducing innovative, customer-focused services and regularly training staff at all levels.

We are currently seeking an experienced Credit Manager to join our Dubai operations. Reporting to the Finance Manager, the role's primary purpose is to:

1. Manage, review, and enforce the corporate collection policy
2. Monitor credit granting and conduct periodic credit reviews
3. Drive collections to minimize receivables
4. Manage and develop the Collection department

Your main duties include:

1. Grant credit to customers according to company policies and procedures, and oversee credit collections
2. Ensure adherence to collection procedures and cash collection
3. Monitor credit approval and updating processes
4. Escalate accounts to police and legal stages as necessary
5. Maintain updated collection strategies and action plans
6. Implement collection action plans to reduce overdue percentages
7. Develop and monitor KPIs for the collection team
8. Prepare, review, and deliver credit-related MIS reports
9. Collaborate with management and sales teams on credit and collection issues
10. Staff development and performance monitoring

Minimum Qualifications and Knowledge: Strong background in Credit Management.

Minimum Experience: At least 3 years managing receivables teams, involving leadership and coaching, preferably in a multicultural environment.

Preferred Qualifications: Membership in a professional credit body (e.g., ICM).

Job-Specific Skills: Tact, diplomacy, leadership, coaching skills, proactive attitude, ability to work under pressure, multitasking, and thorough knowledge of AR policies and procedures.

Behavioral Competencies:

• Effective communication and influencing skills
• Tactful and diplomatic with organizational ability
• Relationship building (internal and external)
• Team management and coaching
• Attention to detail and target orientation
• Self-starter with a drive to succeed