Counselor

City University College of Ajman; Ajman; On-site; AED 60,000 - 100,000; Full time

Benefits offered by this job

Generous annual leave

Professional development opportunities

Employee engagement events

Annual airfare allowance

Rewards and recognition program

Job summary

City University Ajman is seeking a Counselor to support student well-being, academic success, and career development through individual and group counseling, workshops, and student engagement initiatives.

The ideal candidate will hold a Masters in Psychology, be fluent in English and Arabic, and have proven experience in student counseling and crisis intervention. The role emphasizes confidentiality and collaboration with campus departments.

Qualifications

• Masters degree in Psychology or related field.
• Fluency in English and Arabic.
• Proven experience in student counseling.
• Strong interpersonal, communication, and active listening skills.
• Ability to handle sensitive and confidential information with professionalism.

Responsibilities

• Provide individual and group counseling to students and alumni.
• Design and deliver workshops on mental health and career planning.
• Coordinate crisis intervention and referrals as needed.
• Maintain confidential student records and reports.
• Collaborate with faculty and staff to support student success.
• Manage appointments and schedule for counseling services.

Skills

Fluency in English & Arabic

Counseling experience

Interpersonal communication

Active listening

Education

Masters degree in Psychology or related field

Job description

City University Ajman is seeking a dedicated, empathetic, and proactive professional to join its team as a Counselor. The successful candidate will play a key role in supporting student well-being, academic success, and career development through individual and group counseling, workshops, and student engagement initiatives. This position is vital in fostering a supportive, inclusive, and student-centered environment aligned with institutional policies and best practices.

Responsibilities:

• Maintain excellent working relationships with all departments and colleges across the University.
• Facilitate individual and group counseling and career advising sessions designed to meet the needs of current students and alumni.
• Design and deliver student development workshops in the areas of mental health, well-being, skills development, and career planning for students and University staff.
• Create and deliver presentations and workshops to a range of audiences to raise awareness of counseling services and appropriate referral mechanisms.
• Liaise with faculty and staff to support effective engagement with students and address student-related concerns.
• Assist and advocate for students with special needs and medical conditions, in coordination with faculty and supervisors as required.
• Respond to emergencies and provide crisis intervention and appropriate referrals when necessary.
• Contribute to the development and continuous improvement of student support programs by monitoring services and identifying areas for enhancement.
• Prepare and execute an annual activity plan covering mental health, skills development, and career-related workshops.
• Manage counseling and career development content on Student Affairs social media platforms.
• Supervise the Student Governance Body and conduct training for Student Council and Happiness Committee members.
• Maintain accurate and confidential electronic and written student records, including session notes and communication logs.
• Organize and prioritize caseloads, ensuring timely support based on student needs and urgency.
• Manage student appointment schedules, same-day mini-appointments, and workshops to maintain appropriate service levels at all times.
• Prepare and submit appropriate reports and documentation related to counseling and student development activities.
• Work collaboratively with the Line Manager on all student-related matters, maintaining strict confidentiality and contributing proactively to service development, policies, and procedures.
• Adhere to CAA guidelines for ethical practice and comply with professional ethical frameworks relevant to professional registration.
• Participate in extra-curricular activities, community events, and University initiatives supporting student success.
• Attend meetings as required and perform other related duties as assigned by management.

Qualifications:

• Masters degree in Psychology or related field.
• Fluency in both English and Arabic is mandatory.
• Proven experience in student counseling, student support services, or a related role.
• Strong interpersonal, communication, and active listening skills.
• Demonstrated ability to handle sensitive and confidential information with professionalism and discretion.
• Experience in crisis intervention, mental health support, and student development programs is an advantage.
• Strong organizational, time-management, and reporting skills.
• Familiarity with higher education environments and student affairs operations is highly desirable.
• Knowledge of CAA guidelines and professional ethical standards is an advantage.

About City University Ajman:

City University Ajman is a prestigious institution committed to academic excellence, research innovation, and community engagement. The University offers a diverse range of programs and provides a supportive environment that empowers students to achieve their full potential.

Why Should You Join City University Ajman?

• generous annual leave
• professional development opportunities
• employee engagement events
• annual airfare allowance
• comprehensive rewards and recognition program