Coordinator Sales - UAE National

Delivery Hero; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading food delivery service in Dubai is seeking a full-time candidate to coordinate and manage partnerships with restaurants. The role includes responding to queries, updating restaurant information, and managing contracts. Candidates must hold a Bachelor's Degree and a UAE Family Book, along with strong interpersonal communication and problem-solving skills. This position requires proficiency in MS Office Excel and CRM systems, and offers an engaging work environment focused on collaboration.

Qualifications

• Bachelor's Degree in relevant field is required.
• Must have a UAE Family Book.
• Proficiency in MS Office, especially Excel.

Responsibilities

• Coordinate sales-related matters with other departments.
• Respond to partner restaurant queries or complaints.
• Upload and update restaurant information online.

Skills

Interpersonal Communication

Customer Service

Problem Solving

Negotiation Skills

Flexibility

Education

Bachelor's Degree in relevant field

Tools

MS Office Excel

CRM

Job description

• Coordinate and collaborate with other departments for sales related matters (Marketing Operations and Finance department)
• Act as a first point of contact and respond quickly for partner restaurant queries or complaints calls and emails if the Sales Representatives are not available and delegate the task to the appropriate Sales Representatives
• Upload and update restaurant information online and in a timely manner
• Responsible for setting up and configuring the system for new partners and trainings and system issues from the vendor/partner side
• Update and monitor the closed restaurants
• Collection and documentation of restaurant contracts and amendments filling of restaurant contracts and other sales related data
• Prepare contract delivery and pick up report on periodic basis
• Manage quality account of the restaurant ensuring continuous partner relationships and resolve operations issues between partner restaurants users/partner restaurants and users
• Prepare reports for partner restaurants on transmission methods assist in programming and replacing GPRS printers and train restaurant/call center personnel on how to use transmission system (GPRS Pigeon software)

Maintain accurate records of all sales and prospecting activities including:

• Followup activities
• Transmission methods reports
• Contract delivery and pickup report: Acknowledgment of the contract receiving and delivering for new restaurant

What Did We Order

• Bachelors Degree in relevant field
• MS Office Excel Certification
• Must have a UAE Family Book.
• Knowledge of CRM
• Presentation Interpersonal Communication (written and verbal) Customer Service Problem Solving and Negotiation Skills
• Ability to meet deadlines and be flexible in working
• Ability to build good relationships with client

Remote Work :

No

Employment Type :

Fulltime