Coordinator & HR Shared Services

Transguard Workforce Solutions; United Arab Emirates; On-site; AED 40,000 - 55,000; Full time

Job summary

A leading staffing solutions provider in the UAE is seeking a Coordinator-HR Shared Services to support their HR Shared Service team. This role involves managing day-to-day processes including medical insurance administration, visa management, and document control. The ideal candidate should have a Bachelor's degree, experience in data entry management, proficiency in Excel and English, and strong Arabic language skills. You will work closely with internal departments and external entities, maintaining confidentiality around sensitive data.

Qualifications

• Minimum 1 or 2 years of experience required in data entry management and document control.
• Proficient in handling queries and tasks efficiently.

Responsibilities

• Provide support to HR Shared Service team with day-to-day processes.
• Submit flight bookings and applications for residence visas.
• Generate and distribute documents as requested by employees.
• Update application and document details on Oracle.
• Submit monthly reports to the manager for analysis.

Skills

Data entry management

Document control

Proficient in Excel

Proficient in English

Proficiency in reading and writing Arabic

Education

Bachelor's degree

Tools

Oracle

Job description

We are currently recruiting for aCoordinator-HR Shared Services tojoin our Group HR team in Dubai.

Scope: Coordinator-HR Shared Services is responsible for providing support to the HR Shared Service team with efficient management of day-to-day processes. This includes but is not limited to processes for medical insurance administration, , travel and absence management, document control, Arabic Letters, Transguard IDs, GRO scheduling and appointments, monitoring of police and immigration cases, Arabic translations, residence visa management, Emirates ID management, HR data management and flight ticket processing functions. This role also includes effectively communicating with other teams and departments, as well as entities both internal and external to the organization. The role has visibility to confidential data and is expected to maintain confidentiality around sensitive information.

• Submit flight bookings and airfare recharges in accordance with the company policy.
• Submit applications to the respective authorities for the processing of residence visas and job requirements.
• Reconcile expenses incurred for the applications and submit the Purchase Requisitions and Goods Received notes to assist in payments to the suppliers

Customer:

• Communicate flight details with the employee within a timely manner.
• Generate and distribute the documents requested by the employees promptly.
• Communicate with the stakeholders about any delays in service in advance to avoid any inconveniences.
• Communicate any pending tasks that impact the applications with the stakeholders

Process:

• Update application and any certificates/documents details on Oracle whilst maintaining accuracy.
• Submit monthly reports to the manager for analysis.
• Obtain email approvals from the Senior Manager prior to processing the PR.
• Maintain confidentiality around sensitive information.
• Report any errors or discrepancies to the Manager immediately and propose solutions to rectify the errors.
• Create or modify processes for better efficiency.
• Propose ideas to Manager to streamline processes.

Selection Criteria:

• Minimum 1 or 2 years of experience required in data entry management and document control.
• The minimum educational requirements are a bachelor’s degree.
• Proficient in Excel and the English language.
• A time-oriented approach to handling queries and tasks.
• Proficiency in reading and writing Arabic is required for specific roles that involve handling Arabic-language documents and communications.

About Us

Offering flexible solutions for all the UAE’s staffing needs since 2001, Transguard Group is the region’s most trusted expert in facilities management, security, cash services, white-collar staffing and more. As the region’s leading service provider, our expertise is in supplying our clients with the right people and best solutions precisely when and where they’re needed.