Concierge Agent

Dune élite concierge holiday homes llc; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A hospitality company in Dubai is seeking a versatile Concierge / Guest Relations Agent with Airbnb experience. You will welcome and assist guests, manage bookings, and ensure high service standards. Candidates must have at least one year of relevant experience in a Holiday Homes or concierge setting and a good level of English. A driving license is a plus.

Qualifications

• Minimum 1 year of experience in a Holiday Homes or concierge company in Dubai.
• Good level of English; Arabic or French is a plus.
• Presentable and customer-service oriented.

Responsibilities

• Welcome and assist guests during check-in and check-out.
• Coordinate cleaning and maintenance teams.
• Manage bookings and guest communication.
• Prepare inventory and cleaning reports.
• Ensure guest satisfaction.

Skills

Experience in Holiday Homes

Customer service

Booking.com knowledge

Airbnb system knowledge

Bilingual English and Arabic/French

Job description

We are looking for a versatile concierge with at least one year of experience in a Dubai agency. Responsibilities include welcoming clients, handling administrative paperwork, and coordinating with building management.

Skills

Job Title

🏠 Concierge / Guest Relations Agent (Airbnb Experience Required)

Job Description

We are looking for a motivated and reliable person who has already worked in a Holiday Homes or Airbnb‑style concierge company in Dubai (minimum 1 year of experience).

Main Responsibilities

• Welcome and assist guests during check‑in and check‑out
• Coordinate cleaning and maintenance teams
• Manage bookings and guest communication through platforms (Airbnb, Booking.com, etc.)
• Prepare inventory and cleaning reports
• Ensure guest satisfaction and maintain high service standards

Requirements

• Proven experience in a Holiday Homes or concierge company in Dubai
• Good level of English (Arabic or French is a plus)
• Presentable, well‑organized, and customer‑service oriented
• Knowledge of Airbnb and Booking.com systems
• UAE driving license is a plus

Location

Dubai Creek Harbour (with travel between properties)

Contract Type

Full‑time