Compassionate Hospital Social Worker: Patient Care

Client of Besst Group; Abu Dhabi; On-site; AED 90,000 - 130,000; Full time

Job summary

Client of Besst Group seeks a compassionate Social Worker to support patients and families with social, emotional, financial and practical challenges affecting health and wellbeing. Collaboration with physicians, nurses and case managers ensures continuity of care.

The role requires a Bachelor’s in Social Work and hospital-based experience, with strong psychosocial assessment, patient support and case coordination skills. Excellent English and professional discretion are essential.

Qualifications

• Bachelor's degree in Social Work or a closely related field from a recognized university.
• Previous experience as a Social Worker, preferably within a hospital, healthcare, rehabilitation, mental health, or community-care environment.
• Strong understanding of psychosocial assessment, patient support, and case coordination.
• Strong empathy, active listening, and counseling abilities.
• Ability to handle sensitive and confidential situations professionally.
• Ability to work effectively within a multidisciplinary healthcare team.
• Excellent spoken and written English.

Responsibilities

• Assess patients' social, emotional, family and psychosocial needs.
• Provide counseling, emotional support and crisis intervention when required.
• Support patients and families in coping with illness, hospitalization, disability or major life changes.
• Develop appropriate social care plans based on individual patient needs.
• Coordinate with healthcare professionals to support comprehensive patient care.
• Connect patients and families with community resources, financial assistance, social services, rehabilitation programs and other support services.
• Participate in discharge planning and help ensure safe transitions from hospital to home or other care settings.
• Advocate for patients' rights, needs and access to appropriate services.
• Provide guidance to families regarding available support options and care arrangements.
• Maintain accurate and confidential case notes, assessments and documentation.
• Identify safeguarding concerns and follow appropriate reporting and escalation procedures.
• Ensure compliance with hospital policies, professional standards and confidentiality requirements.

Skills

Psychosocial assessment

Patient support

Case coordination

Empathy

Counseling

Multidisciplinary teamwork

Education

Bachelor's degree in Social Work

Job description

Client of Besst Group seeks a compassionate Social Worker to support patients and families with social, emotional, financial and practical challenges affecting health and wellbeing. Collaboration with physicians, nurses and case managers ensures continuity of care.

The role requires a Bachelor’s in Social Work and hospital-based experience, with strong psychosocial assessment, patient support and case coordination skills. Excellent English and professional discretion are essential.