Community Operations & Resident Experience Manager

Alert International; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading community management firm in Dubai seeks an experienced candidate to drive community engagement and ensure high-quality services. Responsibilities include supervising service providers, managing resident satisfaction, ensuring regulatory compliance, and organizing events to foster community engagement. Ideal candidates will have a bachelor's degree and 3–5 years of hospitality management experience.

Qualifications

• Bachelor's degree is preferred.
• Minimum of 3–5 years of managerial-level experience in the hospitality industry within the UAE.
• Exceptional communicator with strong relationship-building skills.

Responsibilities

• Supervise service providers and contractors.
• Conduct site inspections and track performance.
• Manage resident queries and complaints efficiently.
• Ensure regulatory compliance with authorities.
• Organize community events and engagements.

Skills

Strong organizational and time-management skills

Proven expertise in conflict resolution

Strong analytical and decision-making skills

Good knowledge in business math and accounting

Advanced computer skills (MS Office)

Education

Bachelor's degree

3–5 years of managerial-level experience in hospitality

Job description

A leading community management firm in Dubai seeks an experienced candidate to drive community engagement and ensure high-quality services. Responsibilities include supervising service providers, managing resident satisfaction, ensuring regulatory compliance, and organizing events to foster community engagement. Ideal candidates will have a bachelor's degree and 3–5 years of hospitality management experience.