Community Engagement Lead

Sarwa; Remote; AED 60,000 - 120,000; Full time

Job summary

A financial services platform is seeking a Community Manager to design engagement strategies and grow its online presence. The ideal candidate will have 3–5 years of experience and exceptional writing skills, primarily in the finance and investing space. This position offers a remote and flexible work environment, as well as opportunities for professional growth within a supportive team. Candidates should be familiar with online community management and tools for performance tracking.

Benefits

Remote and flexible work environment

Great company healthcare package

Learning and development budget

Equity plan for all employees

Qualifications

• 3–5 years of experience as a Community Manager, Social Media Manager, or similar role.
• Exceptional writing and communication skills in English.
• Proven track record of growing communities or creating viral social moments.

Responsibilities

• Design and execute a comprehensive community engagement strategy.
• Manage and grow Sarwa’s presence across key platforms.
• Build relationships with community champions, clients, and affiliates.

Skills

Community Management

Social Media Management

Writing Skills

Online Community Building

Organizational Skills

Education

Bachelor’s degree in Communications, Marketing, PR, or a related field

Tools

Sprout

Google Analytics

Job description

Overview

In 2017, our founders started Sarwa due to a lack of financial services offered to most of the world, and out of a need to help empower people in the region to invest in their financial future. Sarwa is poised to continue growing into the go-to platform for people to grow their wealth. We do this through expert, affordable and easy investing. We’re a small team working on the region’s first and fastest growing investment and personal finance platform, making investing easy, low-cost and transparent, with a human touch woven into every step of the process. We are a remote-first team. Where you choose to work is up to you — we have an office in Abu Dhabi that you can utilize as often or little as you’d like.

Responsibilities

• Design and execute a comprehensive community engagement strategy aligned with Sarwa’s brand voice and business goals.
• Actively manage and grow Sarwa’s presence across key platforms, keeping a finger on the pulse of online conversations.
• Respond to comments and DMs with tact, humor, and wit—every comment or DM should feel on-brand and intentional.
• Turn follower interactions into high-impact moments and content ideas.
• Collaborate with our content, advisory, and support teams to ensure a unified tone and experience for our community.
• Monitor conversations, identify sentiment trends, and deliver insights to internal teams.
• Build relationships with community champions, clients, and affiliates.
• Organize and lead virtual events, AMAs, or community meetups to strengthen community ties.
• Track performance through engagement metrics, sentiment analysis, and community health indicators.
• Stay ahead of platform trends and internet culture to help Sarwa remain relevant, sharp, and human online.

Requirements

• 3–5 years of experience as a Community Manager, Social Media Manager, or similar role.
• Experience writing about finance, investing, and/or markets.
• Exceptional writing and communication skills in English—ideally, you think of yourself as a writer first.
• Proven track record of growing communities or creating viral social moments.
• Experience managing online communities across multiple platforms.
• Deep familiarity with internet culture, social trends, and the finance/investing space.
• Demonstrated ability to balance brand tone with creativity, humor, and authenticity.
• Ability to use tools like Sprout, Google, or other platforms to track performance and extract insights.
• Experience working cross-functionally in fast-paced environments.
• Strong organizational and multitasking skills.
• Bachelor’s degree in Communications, Marketing, PR, or a related field.

Considered a plus

• Fluency in languages other than Arabic.
• Experience organizing and moderating in-person events.
• A Master’s degree or certifications in strategic marketing or similar.

Benefits

• Remote and flexible work environment.
• Diverse, driven and supportive team with a positive work atmosphere (one of our core values).
• A culture of growth—being mentored, coached and supported to grow in your career.
• Great company healthcare package with dental and optical coverage.
• Learning and development budget.
• Equity plan for all employees.