Community Banking Service & Operations Officer (Dubai)

ADIB Group; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading banking institution is seeking a Customer Service Officer in Dubai. The role involves providing high-level customer service and support for account operations, enhancing customer experience, and handling routine inquiries. Candidates should have a Bachelor's degree and 3 years of relevant experience. Knowledge of ADIB banking products and strong MS Office skills are essential. Join a dynamic team where you can make an impact.

Qualifications

• 3 years experience in a similar position.
• Ability to work in teams and individually.
• Good Knowledge of AML & Compliance related matters.

Responsibilities

• Provide high level customer service & end-to-end support to the Coverage Team.
• Oversee services related to Community Banking clients.
• Handle customer routine enquiries with same day turn-around.

Skills

ADIB Banking Products Knowledge

Operations & Processing skills

Language Skill

Education

Bachelor's degree

Tools

MS Office (Word, Excel, PowerPoint)

Job description

A leading banking institution is seeking a Customer Service Officer in Dubai. The role involves providing high-level customer service and support for account operations, enhancing customer experience, and handling routine inquiries. Candidates should have a Bachelor's degree and 3 years of relevant experience. Knowledge of ADIB banking products and strong MS Office skills are essential. Join a dynamic team where you can make an impact.