Commis Waiter/Waitress - Casea 101

One&Only Resorts; Dubai; On-site; AED 39,000 - 61,000; Full time

Job summary

One&Only The Palm is seeking a Commis Waiter/Waitress to join our dining service team in Dubai. You will support the service team, prepare the restaurant for service and assist with taking and delivering orders.

The ideal candidate has 6 months to 1 year of experience in a quality hotel or restaurant, basic F&B knowledge, and strong presentation with excellent English. A positive attitude and teamwork are essential to deliver exceptional guest experiences.

Qualifications

• 6 months to 1 year experience in a quality hotel, resort or restaurant.
• Basic food and beverage knowledge; willingness to learn.
• Strong presentation, interpersonal skills and ability to engage politely with a diverse range of guests.

Responsibilities

• Greet and welcome guests on arrival.
• Prepare mise-en-place before service.
• Serve food and beverages with hospitality.
• Maintain restaurant setup and cleanliness.
• Coordinate with kitchen and service staff.
• Report breakages or equipment issues.
• Attend team briefings and required training sessions.
• Maintain professionalism and teamwork.

Skills

Customer service

Hospitality

English proficiency

Interpersonal skills

Job description

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.

Glistening on a private apex of Palm Island, One&Only The Palm is an intimate beach-front retreat where the wonders of modern Dubai meet the charms of old Arabia. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.

With the global growth of our brands, you will be an integral part of the Resort’s success, and your role goes beyond serving food and beverages to our guests. As a Commis Waiter/Waitress you will support the service team in delivering a smooth and welcoming dining experience. Your role includes preparing the restaurant for service, assisting with taking and delivering orders, clearing and resetting tables, and coordinating with the kitchen and service staff. You will help maintain high service standards, ensure guest comfort, and contribute to the overall success of daily operations.

Key Duties and Responsibilities

• Greet and welcome guests warmly upon arrival.
• Maintain a positive and energetic presence to enhance the guest experience.
• Prepare all mise-en-place correctly before service begins.
• Assist in serving food and beverages promptly while showing genuine hospitality.
• Maintain basic product knowledge of the menu and beverages offered.
• Ensure the restaurant setup, cleanliness, and equipment arrangement meet resort standards.
• Help create a clean, organized, and professional working environment.
• Support senior team members by completing assigned tasks efficiently.
• Always present yourself professionally.
• Stay informed about daily resort updates and events relevant to service.
• Report any breakages or equipment issues to the Team Leader/Supervisor.
• Attend team briefings, meetings, and required training sessions.
• Communicate effectively and maintain good working relationships with colleagues.
• Show professionalism, courtesy, and teamwork in all interactions.
• Support energy and water conservation practices.
• Maintain excellent personal hygiene and follow hygiene standards in all work areas.

A suitable candidate should have 6 months to 1 year of experience in a quality hotel, resort, or restaurant environment. Basic food and beverage knowledge is required, along with a willingness to learn and grow within the team. The candidate should have strong personal presentation, good interpersonal skills, and the ability to engage politely with a diverse range of guests. Being a supportive team player, maintaining high service standards, and demonstrating a positive attitude are essential. Good communication in English is required, and knowledge of an additional language is an advantage.

At One&Only creating JOY is at the forefront of everything we do. If you are the one to make every detail count and are bold to go beyond the obvious in every task assigned with positive energy & have the passion to make it happen, then we are looking for you.

Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.