Commercial Excellence Manager - Emerging Markets

Signify Holding; United Arab Emirates; On-site; AED 293,000 - 404,000; Full time

Job summary

A leading global lighting firm is seeking a Commercial Excellence Manager for their Dubai location. This role focuses on optimizing sales productivity and implementing commercial strategies to enhance market performance. The ideal candidate will have over 10 years of experience in commercial excellence, strong analytical and strategic skills, and proficiency in CRM tools. Join us to lead exciting initiatives that contribute to our sustainability goals and innovate within a collaborative culture.

Benefits

Career development opportunities

Inclusive work environment

Coaching and mentoring support

Qualifications

• 10+ years of experience in marketing, commercial excellence, sales operations, or consulting.
• Proven track record in leading commercial improvement initiatives.
• Strong analytical skills and strategic mindset.

Responsibilities

• Lead development and implementation of commercial excellence strategies.
• Define and monitor KPIs across commercial teams.
• Ensure optimal use of CRM systems for pipeline management.

Skills

Analytical thinking

Strategic thinking

Stakeholder management

Project management

Collaboration

Education

Bachelor’s degree in Business, Economics, or Marketing

MBA preferred

Tools

CRM systems

Power BI

Job description

Job Title: Commercial Excellence Manager - Emerging Markets

Job Description

About Signify

Through bold discovery and cutting-edge innovation, we lead an industry that is vital for the future of our planet: lighting. Through our leadership in connected lighting and the Internet of Things, we're breaking new ground in data analytics, AI, and smart solutions for homes, offices, cities, and beyond.

At Signify, you can shape tomorrow by building on our incredible 125+ year legacy while working toward even bolder sustainability goals. Our culture of continuous learning, creativity, and commitment to diversity and inclusion empowers you to grow your skills and career.

Join us, and together, we’ll transform our industry, making a lasting difference for brighter lives and a better world. You light the way.

More about the role

This is an exciting job opportunity for you to light the way as a Commercial Excellence Manager in Dubai with Signify.

Key Responsibilities

1. Commercial Strategy and Performance Management

• Lead the development and implementation of commercial excellence strategies to optimize sales productivity and profitability.
• Define and monitor key performance indicators (KPIs) across commercial teams.
• Conduct regular performance reviews and provide actionable insights to improve sales execution and market effectiveness.
• Support strategic planning, budgeting, and forecasting activities.

2. Sales Enablement and Capability Building

• Develop tools, methodologies, and training programs to enhance sales team effectiveness.
• Drive the adoption of best practices in sales process management, customer engagement, and value selling.
• Partner with HR and Learning & Development to design and execute capability‑building programs.

3. CRM and Data Management

• Ensure optimal use of CRM systems for pipeline management, lead tracking, and performance reporting.
• Champion data‑driven decision‑making by developing dashboards and analytics that provide commercial insights.
• Oversee data quality and governance to ensure consistency and accuracy across systems.

4. Process Optimization and Governance

• Identify and streamline commercial processes to improve efficiency and scalability.
• Develop and maintain standardized commercial policies, pricing frameworks, and governance models.
• Support implementation of tools and technologies that enable automation and process improvement.

5. Cross‑Functional Collaboration

• Work closely with Marketing, Finance, Operations, and Product teams to ensure commercial alignment and market responsiveness.
• Provide commercial input to go‑to‑market strategies, product launches, and pricing decisions.
• Partner with finance and operations to drive customer profitability analysis and margin optimization.

Qualifications and Experience

• Bachelor’s degree in Business, Economics, Marketing, or a related field (MBA preferred).
• 10+ years of experience in marketing, commercial excellence, sales operations, business development, or management consulting.
• Strong analytical and strategic thinking skills.
• Proven track record of leading commercial improvement initiatives.
• Proficiency in CRM systems and data visualization tools (e.g., Power BI) is preferred.
• Excellent communication and stakeholder management abilities.

Key Competencies

• Strategic and analytical mindset
• Strong business acumen
• Project management and change management skills
• Collaborative leadership
• Results‑driven with continuous improvement focus

Everything we’ll do for you

You can grow a lasting career here. We’ll encourage you, support you, and challenge you. We’ll help you learn and progress in a way that’s right for you, with coaching and mentoring along the way. We’ll listen to you too, because we see and value every one of our 29,000+ people.

We believe that a diverse and inclusive workplace fosters creativity, innovation, and a full spectrum of bright ideas. With a global workforce present in 70+ countries, we are dedicated to creating an inclusive environment where every voice is heard and valued, helping us all achieve more together.

Come join us, and together we can light up the future.