Commercial Development Manager

Travelport; Remote; AED 293,000 - 441,000; Full time

Job summary

A leading travel technology company in the UAE is seeking a Commercial Development Manager to enhance commercial performance across Operator territories. The role focuses on relationship management, annual business planning, and maintaining a robust sales pipeline. Ideal candidates will possess strong sales management experience, excellent communication skills, and the ability to manage multicultural customers. The position offers a competitive benefits package, and successful candidates will thrive in a results-oriented environment.

Benefits

Competitive benefits package

Flexible work environment

Qualifications

• Experience in a sales management role or similar experience.
• Track record of achievement against target and personal objectives.
• Proven ability to manage multicultural customers.

Responsibilities

• Manage relationships with key Operator stakeholders.
• Facilitate check-ins on the progress of Annual Business Plans.
• Run Quarterly Business Reviews to track goals.

Skills

Sales management

Customer relationship management

Communication skills

Time management

Job description

COMMERCIAL DEVELOPMENT MANAGER

Travel obsessed? Big tech fan? If you want to be part of the industry that makes the world go round, then look no further.

Travelport is the brains behind lots of your travel bookings - plane, car or hotel. Our technology is used to book that magical holiday, infamous bachelorette party or long overdue school reunion. While we can’t solve mosquito bites or lost luggage, we can simplify a lot of the technical parts of travel, and we’re looking for the best thinkers to help us do it.

We’re hiring right now for a Commercial Development Manager. Search for #Travelport on LinkedIn and hear from our amazing team.

How you’ll make an impact

The role of Commercial Development Manager (CDM) is responsible for the commercial performance of select Operator territories in EMEA. The CDM will work with the Operators to create professional and well thought out Annual Business Plans (ABP) that clearly states their goals and objectives and ensure these are aligned to Travelport’s own strategic objectives. The CDM will facilitate check-ins on the progress of these plans through Quarterly Business Reviews between the Operators and key Travelport stakeholders.

In addition to the planning, the CDM is responsible for ensuring the Operators have a robust sales pipeline of both share of wallet (SOW) and new logo opportunities, that are actively progressed through the sales cycle and ultimately brought to conclusion.

Your role in action

• Manage the relationship between Travelport and key Operator stakeholders, including the Operators management, sales, and operational support teams.
• Work with the Operators to ensure the ABPs are aligned to Travelport’s own business plans and that the plan is a ‘living’ document and the commitments are tracked and implemented.
• Run Quarterly Business Reviews that follow the global framework and are focused on tracking progression of goals and objectives set out in the ABP, as well as detailed review of wins, losses, and opportunities in the Operators pipeline.
• Work with the Operators to ensure a full sales pipeline has been identified and then conduct monthly pipeline review meetings with each Operator. Provide guidance on key customer acquisition and retention activities including product and pricing strategy and sales approach.
• Identify any applicable opportunities or gaps in pipelines based on your knowledge of the Operators business and the territory, including “out of the box” strategic opportunities whereby Travelport can expand its airline, hotel or car distribution and ensure local sales teams are well equipped to execute these plans.
• Input Operators sales data into the Travelport CRM to ensure a consistent view of pipeline data across the Global Operator Channel.
• Clearly define any obstacles to achieving goals and build plans to overcome the challenges these obstacles present.
• As Travelport is a B2B4C organization, the CDM will need to build a relationship with select travel agents, industry partners, local industry bodies and airlines within the Operators territories.
• Understand the changing cultural, political, and business environment in designated territories and how this can impact Travelport's operating position.
• Assess value of growth initiatives by creating deal specific profit and loss statements (P&L) and reviewing the viability of the opportunity, including Travelport’s return on investment (ROI).
• Represent Travelport within the Operator territory.
• Support the Operators in their endeavors to promote the Travelport brand through effective marketing and sales programs.
• Liaise with Travelport regional teams and other Travelport international departments to obtain the necessary support to optimize management and solve operational issues.
• Create and implement a Strategic Plan for each Operator, that are aligned to both the Operators ABP and Travelport corporate objectives. Formal updates and reporting will be required for the channel and Operator engagement

Could this be you?

• Experience in a sales management role or similar experience.
• Demonstrates a strong sales acumen with proven experience of gaining results through either direct or indirect sales channels.
• Has experience holding others accountable for commitments made, through proactive management and tracking of said commitments.
• Experience with creating P&Ls, or other deal modelling tools, to assess viability of business opportunities.
• Demonstrates excellent customer relationship management, having developed, and cultivated lasting customer relationships.
• Has a proven track record of achievement against target and personal objectives.
• Experience of managing multi-cultural customers or working in non-native markets.
• Superior communication and presentation skills.
• Excellent time management skills.
• Fluent in English is mandatory.
• Knowledge of another relevant language including Arabic is an advantage.
• Holds self-accountable.

Discover why our teams love working here

Our benefits package is competitive.

Search for #lifeattravelport & #travelportGDL for our employee stories on LinkedIn!

Your journey at Travelport starts here.

Our application process is quick, easy, and hassle-free — apply in just a few minutes!

We are an equal opportunities employer and will consider all qualified applicants purely on their skills and abilities.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation, if needed.

Travelport is a worldwide travel retail platform. Our next-generation virtual marketplace connects travel buyers and travel sellers, that share our passion for delivering exceptional travel experiences.

Unconflicted and independent, we are re-inventing a simpler future for travel’s complex ecosystem.

Our platform gives the industry the power to help people see the world. We make it simple for businesses like airlines, hotels, and car rental companies to connect to agencies and travelers, through personalized and engaging content.

We are a diverse and inclusive workforce, representative of the communities and customers we serve. We are socially responsible, and we give back to our communities.

We encourage our people to think differently and have the courage, confidence, and ambition to challenge what has been done before.

Travelport is on a mission to make Travel easier and more rewarding for everyone.