Sales Executive (Freelance)

FeverUp; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading entertainment company in Dubai seeks a Commercial Associate to manage B2B sales inquiries and support customer relationships. The ideal candidate will have 2-3 years of experience in sales or customer service, strong communication skills, and a proactive attitude. This role offers the opportunity to work in a dynamic environment focused on enhancing visitor experiences through effective collaboration with operations and marketing teams.

Qualifications

• 2-3 years experience in sales or commercial roles, ideally in hospitality or entertainment.
• Strong written and verbal communication skills in English; Arabic is a plus.
• Proactive attitude with excellent attention to detail.

Responsibilities

• Manage B2B sales inquiries for Dopamine Land Dubai.
• Handle customer calls and emails from contact to booking confirmation.
• Close deals for group visits and private events.

Skills

Sales experience

Customer service skills

Strong communication skills

Problem-solving mindset

Analytical ability

Tools

CRM software

Excel

Google Sheets

Job description

ABOUT THE EXPERIENCE

Dopamine Land is a multisensory experience combining media technology and play in one place. Whether you fancy a day out with the kids or one of our late evening adult‑friendly sessions this interactive museum wants everyone to embrace their inner child and explore all the colorful installations. So don’t miss out! Take a break from your everyday life and get those dopamine levels up!

ABOUT THE ROLE

As Commercial Associate for Dopamine Land Dubai you will be part of the team driving the B2B area focused on special events group bookings and private experiences. You’ll manage inbound and outbound sales opportunities, handle customer calls, close deals for birthday celebrations and corporate or private events, and support the reporting and analysis of customer feedback.

This role is ideal for a proactive customer‑oriented individual who enjoys relationship building, has a commercial mindset, and is comfortable in a fast‑paced dynamic environment.

Key Responsibilities

• Manage B2B sales inquiries (both inbound and outbound) for Dopamine Land Dubai.
• Handle customer calls and emails from first contact to booking confirmation.
• Close deals for group visits, birthday celebrations and privatizations.
• Provide personalized customer care ensuring every interaction reflects Fevers high service standards.
• Collect and analyze feedback to identify areas for improvement and share insights with management.
• Support reporting processes and help structure key performance metrics for the Fever for Business channel.
• Collaborate with the marketing and operations teams to align communication and optimize visitor satisfaction.

Qualifications

• 2-3 years experience in sales, customer service or commercial roles, ideally in hospitality, events or entertainment.
• Strong communication and interpersonal skills both written and verbal in English. Arabic is a plus.
• Proactive attitude with a problem‑solving mindset and attention to detail.
• Good analytical ability to interpret customer data and feedback.
• Comfort managing multiple priorities and adapting to fast‑changing scenarios.
• Proficiency with CRM software and productivity tools (e.g., Excel, Google Sheets).