Coffee Machine Technician & On-Site Service Pro

Authority; Dubai; On-site; AED 56,000 - 100,000; Full time

Job summary

Authority in Dubai is seeking an on-site technical specialist to service coffee machines and grinders. The role involves preventive and corrective maintenance, fault diagnosis, part replacements, installation of new units, and commissioning.

You will configure water and electrical hookups, test performance, and calibrate grinders as needed. The technician will provide on-site support, train customers on proper operation and basic troubleshooting, and perform AMC visits with detailed reports.

Responsibilities

• Perform preventive and corrective maintenance on coffee machines and grinders.
• Diagnose electrical and mechanical faults involving pumps, boilers, heating elements, sensors, valves, wiring, and related components.
• Repair equipment and replace defective spare parts such as gaskets, pumps, solenoid valves, heating elements, and pressure gauges.
• Install and commission new coffee machines and related equipment.
• Connect water, drainage, and electrical services and configure machine settings.
• Test machine performance and calibrate grinders where required.
• Provide on-site technical support and respond promptly to customer service requests.
• Train customers on correct machine operation, cleaning, and basic troubleshooting.
• Conduct scheduled AMC service visits and prepare AMC reports.
• Complete service reports after each visit and maintain accurate maintenance and repair records.
• Update machine information, service history, and asset records.
• Record spare parts used and support spare-parts inventory management.
• Maintain company tools and ensure compliance with safety and manufacturer standards.

Job description

Authority in Dubai is seeking an on-site technical specialist to service coffee machines and grinders. The role involves preventive and corrective maintenance, fault diagnosis, part replacements, installation of new units, and commissioning.

You will configure water and electrical hookups, test performance, and calibrate grinders as needed. The technician will provide on-site support, train customers on proper operation and basic troubleshooting, and perform AMC visits with detailed reports.