Cluster Sales Coordinator (Long Stay) by Sheraton Sheikh Zayed Road

Four Points; Abu Dhabi; On-site; AED 60,000 - 90,000; Full time

Job summary

Four Points is seeking a friendly, detail-oriented administrative assistant to support our Sales & Marketing team in Abu Dhabi. You will handle filing, emails, proposals, contracts, and banquet event orders while upholding brand standards.

You will enter and verify information in sales software, respond to guest inquiries by phone and email, and help prepare information packages. Strong communication and professional appearance are essential to deliver outstanding guest service.

Qualifications

• High school diploma or G.E.D. equivalent.
• At least 1 year of related work experience.
• No supervisory experience.
• No license or certification required.

Responsibilities

• Perform general office duties to support Sales & Marketing (e.g., filing, emails, typing).
• Prepare sales-related documents (proposals, contracts, banquet event orders).
• Enter, retrieve, and verify information in sales software; manage leads and commissions.
• Answer guest questions about facilities, packages, and services via phone and email.
• Develop and maintain positive relationships; protect company assets and confidentiality.

Education

High school diploma or G.E.D. equivalent

Job description

Job description

POSITION SUMMARY

Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing, copying). Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Promote awareness of brand image internally and externally. Gather materials and assemble information packages (e.g., brochures, promotional materials). Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events). Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: At least 1 year of related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. Be where you can do your best work, beginyour purpose,belongto an amazing globalteam, andbecomethe best version of you.