Cluster People & Culture Manager

NH Collection Hotels & Resorts; Dubai; On-site; AED 300,000 - 540,000; Full time

Job summary

NH Collection Ibn Battuta Hotel in Dubai seeks an experienced HR Manager to lead manpower budgeting, recruitment, and people development in coordination with senior leaders. The role focuses on building a high-morale work environment, implementing training programs, and aligning HR activities with the hotel’s strategy while ensuring compliance with UAE labor laws.

The ideal candidate will have a minimum 5 years' experience in international companies, strong interpersonal and communication

Qualifications

• Bachelor's degree in human resources management is required.
• Minimum 5 years' experience in international companies with a track record of achievements.
• Strong inter-personal and communication skills are essential.
• Proficiency in English and computer literacy is required.
• Results-driven with strong people management and development capabilities.

Responsibilities

• Assist in planning and forecasting the hotel manpower budget in coordination with GM, DFC and HODs as per business requirement.
• Create a work environment with high employee morale and continuous learning & development; use feedback from employee surveys to drive action.
• Implement systems and procedures to achieve higher employee efficiency and satisfaction.
• Recruitment and performance appraisal/management of staff; develop and implement the annual HR strategic plan.
• Monitor in-house training; ensure compliance with Minor Hotel Group code of conduct.
• Interact with the GM & HODs daily on manpower planning, people development and support to operations.
• Plan recruitment and selection; maintain planning database and rationalize manpower utilization.
• Implement Employee Satisfaction surveys and communicate results with action plans.
• Oversee performance management system/appraisals; coordinate rewards & recognition aligned with values.
• Ensure compliance with UAE Labor legislation and corporate governance; coordinate HR functions, trainings, inductions, payroll, onboarding and disciplinary processes.

Skills

Inter-personal skills

Communication skills

English proficiency

Computer literacy

People management

Education

Bachelor's degree in human resources management

Job description

Job Location:

NH Collection Ibn Battuta Hotel

NH Collection Hotels & Resorts showcases captivating hotels housed in authentic landmark buildings across Europe, Latin America, the Middle East, Asia, and beyond. Thoughtfully designed with an eclectic-elegant atmosphere, our hotels are built to evoke extraordinary feelings — paying great attention to stimulating details that create truly memorable moments.

We welcome business travellers, friends, and couples seeking premium service, and we craft experiences centred on wellbeing, gastronomy, culture, and pure indulgence. If you are passionate about creating those extraordinary moments for every guest, NH Collection is the place to do it. Feel the extraordinary.

Managerial

• Assist in the planning and forecasting of the hotel manpower budget in co-ordination with GM, DFC and HOD’s as per business requirement.
• Create a work environment that is high in employee morale and provides constant learning & development and use the feedback from Team Member Engagement Survey to draw an action plan.

Implement systems and procedures that achieve higher employee efficiency and employee satisfaction.

• Recruitment and Performance Appraisal/ Management of the staff in the Unit.
• Develop & implement the annual HR strategic plan, linking the department’s objectives to the unit’s overall strategy.
• Monitoring in - house training
• Implement and sustain the Minor Hotel Group code of conduct.

Operational

• Interact with the GM & HODs on a daily basis in areas of manpower planning, people development & provide appropriate support to the Operational departments.
• Recruitment and Selection planning of Staff at the unit level. Planning database maintenance.
• Rationalize manpower utilization and carryout appropriate right sizing activities.
• Implement Employee Satisfaction surveys & ensure the results are communicated & follow up on the action plans.
• Implement the Performance management system/appraisals
• Implement appropriate Reward & Recognition program for employees linked to the Anantara Values.
• Ensure compliance of all statutory & non - statutory HR aspects for fulfillment of corporate governance and UAE Labor legislation.
• Responsible to plan and co-ordinate for all HR related functions of the hotel. Plan Trainings and Induction for all staff/new joiners with L&D, Cross Trainings, Looking at Career Progression of staff-lateral and vertical, Standard HR Operating Procedures of Departments, Audits, Junior Management Development and career planning, payroll monitoring, recruitment process and on boarding, counselling and disciplinary process.
• Support departments / functions in developing cutting edge functional excellence and in developing leadership capabilities. Act as change catalyst in the cultural and organizational transformation. Provide key inputs of L&D aspects for all activities and plans of the unit.
• Reinforce learning & developmental initiatives in the unit through supporting individual & team development, career development, training & experience- based learning. Interact with the departmental / unit functional heads on a daily basis in areas of people development, providing appropriate support to operational departments.
• Partner in Corporate initiatives as required from time to time.
• Participate & assist in the unit career development process along with the General Manager, the department heads.

Visa co-ordination with PRO to get new joiners in board, accommodation audits.

• Cafeteria menu planning, celebration of national days, locker and rest room upkeep, transport monitoring. Ensure staff welfare activities, sports, annual day as per hotel operating budget are planned and executed.

Qualifications

• Bachelor's degree in human resources management or any related fields
• Minimum 5 years' experience in international companies with a track record of achievements.
• Strong in inter-personal and communication skills.
• Proficient in English and computer literate.
• Results driven and strong in people management and development.