Cluster Groups, Meetings & Events Coordinator (UAE Nationals only) - Hilton Hotels in Yas Island

Hilton Worldwide, Inc.; Abu Dhabi, Yas Island; On-site; AED 30,000 - 60,000; Full time

Job summary

An established industry player in hospitality seeks a proactive and organized Cluster Groups, Meetings & Events Coordinator. This exciting role involves managing events from initial client contact to post-event follow-up, ensuring all client requests are met efficiently. Ideal candidates will have a degree in Management, Hospitality, or Marketing, along with experience in event coordination. Join a team dedicated to creating remarkable experiences and be part of a company committed to exceptional service and hospitality.

Qualifications

• Experience in managing groups and events in the hospitality industry.
• Strong organizational and planning abilities required.

Responsibilities

• Oversee the entire process of events from client contact to execution.
• Negotiate budgets and prepare contracts for events.

Skills

Multitasking

Problem-solving

Organizational Skills

Planning Abilities

Education

Degree in Management

Degree in Hospitality

Degree in Marketing

Tools

Microsoft Office

Job description

Job Description - Cluster Groups, Meetings & Events Coordinator (UAE Nationals only) - Hilton Hotels in Yas Island (HOT0BG2X)

Job Description

Cluster Groups, Meetings & Events Coordinator (UAE Nationals only) - Hilton Hotels in Yas Island (HOT0BG2X)

Work Locations

Hilton Abu Dhabi Yas Island, Yas Island, Abu Dhabi, 500200

The Cluster Groups, Meetings & Events Supervisor is responsible for managing groups, meetings, and events within the cluster hotel. This role acts as the intermediary between the customer and the hotel's commercial and operational teams, serving as the primary contact for clients during their events to ensure goals are met.

What will I be doing?

As a Cluster Groups, Meetings & Events Supervisor, you will oversee the entire process of events at the hotel, from initial client contact to contract preparation, event execution, and post-event follow-up. Your responsibilities include:

• Receiving and managing groups, conferences, and events, maintaining up-to-date hotel event outputs
• Drafting contracts for groups, conferences, and events
• Entering Rooming Lists into the system, updating payment instructions, and recording relevant group information
• Negotiating budgets with clients
• Developing Event Work Orders with all pertinent details
• Conducting briefings with clients regarding event specifics (attendance, categories, pricing, payment methods, contacts, special notes, etc.)
• Preparing monthly reports and closing group information
• Collaborating continuously with Account Managers, Sales Coordinators, Reservations, Front Desk, Departments, Hilton Meetings, and Kitchen teams
• Interacting directly with guests or clients during group and event stays
• Participating in special activities such as cocktail receptions and welcome tours
• Ensuring all client requests are addressed promptly and efficiently

What are we looking for?

We seek a proactive and organized individual with experience in hospitality, particularly in managing groups and events. To excel in this role, you should possess:

• A degree in Management, Hospitality, or Marketing
• Previous experience as a cluster groups, conferences, and events coordinator, preferably in the hospitality industry
• Strong multitasking and problem-solving skills
• Excellent organizational and planning abilities
• Proficiency in Microsoft Office (Excel, PowerPoint, Word)
• A proactive approach to meeting deadlines and achieving objectives

What will it be like to work for Hilton?

Hilton is a leading global hospitality company, offering a range of accommodations from luxury hotels and resorts to extended-stay and mid-priced hotels. For over a century, Hilton has been committed to providing exceptional guest experiences through quality service, amenities, and value. Our vision is “to fill the earth with the light and warmth of hospitality,” and our team members are central to creating remarkable experiences worldwide.