Club Receptionist

le meridien; Abu Dhabi; Sur place; AED 47 000 - 78 000; Plein temps

Résumé du poste

Le Méridien in Abu Dhabi is seeking a guest services professional to manage front desk duties, welcome guests, process reservations, and maintain accurate records. You will communicate clearly, use the POS system, and ensure guest satisfaction in a luxury hospitality setting.

Responsibilities include handling mail, filing documents, answering calls with professional etiquette, and collaborating with the team to deliver memorable experiences across the Marriott International portfolio.

Responsabilités

• Enter and retrieve information in computer databases to update reservations and guest records.
• Transmit information or documents using a computer, mail, or facsimile.
• Operate standard office equipment and prepare letters and documents.
• Handle incoming and outgoing mail and maintain filing systems for records and reports.
• Answer telephones using professional etiquette and greet guests warmly.
• Welcome guests, anticipate service needs, and assist individuals with disabilities.
• Support team to reach common goals and protect company assets.
• Move, lift, and place objects weighing up to 10 pounds as needed.

Description du poste

Job description

POSITION SUMMARY
Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Transmit information or documents using a computer, mail, or facsimile machine. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Handle incoming and outgoing mail, including date stamping and distributing incoming mail. Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc. Compile, copy, sort, and file records of office activities, business transactions, and other activities. Enter and locate work-related information using computers and/or point of sale systems.
Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, beginyour purpose,belongto an amazing globalteam, andbecomethe best version of you.