Club Lounge Operations Lead

Marriott Hotels Resorts; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading hotel chain is seeking an experienced manager for their club lounge in Abu Dhabi. The role involves ensuring exceptional hospitality and service levels while managing operations and leading the team. Candidates should possess strong guest services skills, appropriate education, and a minimum of 4 years in a similar role. This opportunity offers a dynamic work environment in one of the UAE's premier destinations.

Qualifications

• High school diploma or GED; 4 years experience in guest services or related area.
• 2-year degree with 2 years experience in guest services or related area.

Responsibilities

• Ensure high levels of hospitality and service in the club lounge.
• Manage club lounge operations and team performance.
• Provide excellent customer service and address guest concerns.

Skills

Guest services knowledge

Team leadership

Customer service

Conflict resolution

Communication skills

Education

High school diploma or GED

2-year degree in Hospitality Management or related major

Job description

A leading hotel chain is seeking an experienced manager for their club lounge in Abu Dhabi. The role involves ensuring exceptional hospitality and service levels while managing operations and leading the team. Candidates should possess strong guest services skills, appropriate education, and a minimum of 4 years in a similar role. This opportunity offers a dynamic work environment in one of the UAE's premier destinations.